Mnaty

system is running on windows 7 pro 64...just using vista as a test to see what errors exist in comparison...xp vs vista vs 7. Thanks for the heads up though.

ok, running in compatibility mode with admin rights fixed the problem with playback controls, but still has other compatibility issues, such as lockup when trying to access device config from pss. I'm going to try some vista emulation and see what happens, then I compare to actual vista and xp installs and post results. At least now the problem is isolated to compatibility and I can move forward with appropriate fixes . Kind REgards

thanks for the input; I've sent a ticket to Ivan at Dahua and I will attempt to test later today on Vista home The current installs are on Windows 7 pro 64 -bit Hopefully, its just a compatibility issue. I will post after I try on XP and vista

using the 32LE At start of playback the control bar is available: After searching for video footage the playback is still present: Once “play” of selected footage is pressed then control panel disappears: Thanks for the support note...this same error occurs on two separate installs on different computers. The software was downloaded from Dahua site directly.

Having playback issues on pss software. Every time I try to access video playback from the DVR directly on PSS software the control buttons, such as play, stop, fast-forward etc will disappear as soon as I hit play in the search menu to start the feed. Is this normal?...it appears the only way I can get normal control functions on playback from this software is to record locally onto the computer that is running the software. Is this the only way??? If this is the expected way for PSS to work, then can anyone recommend a different remote-client software that may have better management controls for playback.

same ip for both. However, the phone app organizes the data on its own. IPcamviewer just ask for the data and then it does the rest. however, I just reopened the pss app and by some happen-stance the remote session is connected. maybe it had to restart, or maybe I got lucky and typed the right combo this time. I appreciate the help and I'm elated that this struggle has come to an end...and I won.

I'm a bit of a newbie and 100% stubborn, so I've been trying to solve a problem on my own for over a month without luck. My problem is that I'm trying to get the pss software to connect to my dahua dvr at the remote site. I'm able to connect to the dvr remotely via IPcamviewer on my android, so I know dvr and router are setup properly, but when I try via pss on my desktop I cannot link/detect the DVR. I'm sure I'm missing a step. I just don't see any good documentation to help me through it on my own. Can anyone shed some light as to what I may be missing? Or a guide to properly setting up remote devices? using 32 channel dahua dvr comcast high speed internet d-link dir-655 router IP address is dynamic and IP is resolved via dyndns