R. Miller

Have the same unit Label on bottom DVR16B-57AG V2.0 V100128 - Flashed to new SW/FW @ Q-See web site Product Model Number: QSDR16RTCB-500 Discontinued http://www.q-see.com/products/security-product.php?ProductId=204 Firmware 100724 Download 16 Channel H.264 Network DVR with Real Time CIF Recording and mobile phone surveillance and 500GB Hard Drive Also D/L'ed the latest standalone viewer / Phone Viewer / Multi user viewer under the software section tab, all work great. The product could be much better but didn't shell out the $15K plus for a Pelco