Hoping one of the guru's here can help... or at least has run into this same problem.
I'm attempting to install version 8.5 of the GV-NVR onto a new PC to record our shiny new GV 5MP box cam. During installation of the IPCAM software, when it's just about to finish (the .net 1.1 and MS C++ seem to install OK), I get an error box that reads:
Unhandled Exception - Catastrophic Failure 0x8000FFFF
(Installation was on an Athlon II X3 processor system with an NVIDIA chipset motherboard w/ WinXP SP3)
Clicking OK to clear the error, the installation seemed to otherwise complete normally. The GV-NVR software would load, but whenever I attempted to link the camera to the NVR, the system would give me the message about missing USB key - 0 licenses for cam.
I assumed this might be a hardware incompatibility, so I found an older PC (HP Pavilion desktop PC w/Athlon 64 processor) and attempted installation there. Installation completed with no errors, NVR software ran with no errors, and I was able to successfully link the camera to the NVR and commence recording.
So... this seemed to confirm the hardware incompatibility. I ran to the local hardware shop, and picked up an ASIS P8H67-M LE motherboard (Intel H67 B3 chipset) along with a Core I3 2120 processor. I replaced the Athlon II X3 processor/motherboard with the new kit, reformatted the hard drive with a clean WinXP, and proceeded to install the GV-NVR software again.
"Unhandled Exception - Catastrophic Failure 0x8000ffff"
Also, this same install fails if I attempt to use version 8.4, however 8.2's install works just fine (though I only loaded the ipcam software with 8.2, not the entire NVR package). I haven't tried 8.3 as I don't have it on hand.
I've spoken with usavisionsys support about this, and they're as baffled as I am. They would like me to provide remote access to the NVR during off hours (my time, not Taipei time) so their engineers can check it out. My only issue there is that I don't really want folks I don't know running around my network while I'm tucked away in bed...
Anyone have any suggestions? I'm at my wits end here
