tiuhenrick

thank you NyCCTVTech..I believe this will help..

wow, thank you again...I'll just sort it out on Lenel then..

Hello Jeffkelvin34, thanks for your response. these two readers are of same door..thus in the reader configuration at administration, the reader 1 has a dual interface reader of reader 2. not either a primary or alternate reader... please advise. thanks!

Go to Kantech EntraPass SW then select site..if that controller is part of the site then add on the site..if it is an only one controller then create a site then add that controller in that new site...once you set-up the controller, there you can modify how it will be connected to the gateway (a PC to which all site are terminated) or to the KT-NCC..

The current system set up is that, I have an Dual Reader Interface module controlling a single door. On my entry is a reader, on my exit are reader, push button and break glass, the door have door contact and Electromagnetic Lock. If I change the Reader Access Mode of ENTRY only to UNLOCKED...the door is free access (entry and exit without pushing the push button) but when I change the Reader Access Mode of EXIT only to UNLOCKED, I need to push the push button to open the door. Any idea? Please advise.

Can you be able to capture any network loss/network timed out on the report? One of the IP camera that was installed in one of our customer is having an image but on the screen it shows a message Video loss. ANy idea? Thanks!