jbaugh

abdelm01 Thank you for your concise but specific recommendations. I decided to go with option 3– I reconnected the old router and was able to easily change the camera ip to one compatible with the new router using a static address. I held my breath anxiously until I had re-connected the new router and confirmed that I could see and communicate with the camera. All went well. Now, as an aside, I will tell you why I was so anxious in doing this. The whole reason I needed the new router in the first place is that I had just bricked my perfectly fine Asus RT-N16 router trying to update the Tomato firmware. I struggled with it for two days unsuccessfully trying to recover it to a usable state. The idea of doing the same thing to my Hikvision camera haunted me. John

I need some advice on how to proceed. My Hikvision security camera has been working very well for the past year. It was connected to my computer via a Linksys router with an ip address of 192.168.1.67. Unfortunately I had to replace my router. The new router can not "see" the Hikvision camera. I think this is because the new router uses a different internal ip address system. IP addresses are in the form of "192.168.10.xxx" instead of the old "192.168.1.xxx" form. I have been unable to figure out how to change the camera's ip address to be viewable on the new router. The SADP app in Windows does not recognize the camera. The IVMS 4200 app on my Mac does not see the camera. I was able to reconnect my old router (the one with the 192.168.1.xx addresses) and I have no trouble viewing the camera and opening the web configuration pages. I see that there is a way to change the ip address inside the configuration tab. I'm wondering if this is safe to do. I'm afraid that if I change the ip address to something in the new router's range (192.168.10.xxx) that I might lose all connection with the camera altogether. If that happens how do I recover the ability to connect to the camera? Can I simply go into the configuration tab and reset the ip address, subnet mask, and gateway address and reboot the camera? Thanks for any encouragement or suggestions

On my Mac under 5.1 I get very poor video performance in Safari. As you state I get at best 1 fps under Webcomponents. I get no video if I chose Quicktime on my LAN. How did you configure your Mac to give you a video stream with QT? If I chose MJPEG on Safari I get decent video that is smooth but intermittent. In other words, I get 3 or 4 seconds of smooth video and then it stutters a few seconds and then resumes. I have my video configuration set to 30 fps and resolution to 1280x720P with variable bitrate set as the maximum 12288Kbps. Maybe I am overwhelming my bandwidth. Under Windows 7 with Parallels I get the best video with Firefox set to Webcomponents. But this is nothing to write home about. It is still choppy with intermittent bursts of "smoothness".

Thank you for the detailed instructions. I have followed them with some slight modification. The main problem is that after changing the hex string I could not convert the modified davinci file back to the "davinci.tar.gz" file in Windows 7 using 7-Zip in a single operation. I had to convert the file to "davinci.tar" and then convert that file to "davinci.tar.gz" in a second step. The thing that I worry about is that the newly created davinci.tar.gz is a slightly smaller file size (4,460,219 Bytes) than the original davinci.tar.gz (4,462,650 Bytes). This makes me worry that I did something wrong. So if I replace the original davinci.tar.gz with the new one I've created and something goes wrong can I easily revert back to the original? Or will I make my camera inoperable? I would appreciate your insight and reassurance on this before I proceed. John

Thanks for the link to the European site. It was confusing to me because I had checked the Hikvision USA ftp site and the newest version there is 5.1.0. Why is the newer version not available there? It's not still in beta is it? Reading the release notes it is not clear that there are many changes since 5.1. Has anyone who has made the upgrade noticed any compelling reason to do the update? Any problems? It appears that the "media offline" problem has not been addressed? This is currently the only significant issue I have with version 5.1. I have to dedicate an entire Synology DS volume to the camera for the NAS storage management to work.

I'm confused. Is the Hikvision firmware version 5.1.2 available? If so, where can I download it? What are the changes since v. 5.1.0? Thanks. John

I just re-checked to see if this Hikvision Mac plug-in really works. I tried to view my camera on my wife's Macbook Pro which has not had the plug-in from Hikvision installed. I got the "missing plug-in" message. I then downloaded the Mac plug-in and installed it on her computer. The instructions say that you should quit your browser before installation. This may be an important step? Anyhow, I installed and restarted Safari. When I restarted Safari and went to my camera sign-in I got a security message asking if I "really want to use the WebVideo Plugin in this site". I clicked in the affirmative. Now I am able to view the webpage for my camera and view the video with "Web Components" which is the default that comes up with Safari now. Previously, "QuickTime" was the default. Do this and I think you can get it all working: Go to Safari Preferences and select the Security tab. At the bottom make sure "Internet plug-ins: Allow Plug-ins" is checked. Then click on "Manage Website Settings....". In the left hand column select "WebVideoPlugin". If you've done everything properly in the right panel under "Allow websites to use this plug-in with the settings below:" you should see your camera ip log-in listed under "configured websites". To the right should be selected "Allow" or "Always allow". Let me know if you have trouble with this. I've now configured two Macs running Mavericks in this fashion with no problems. John addendum: By the way– I have no problem viewing the camera page in Firefox under Mavericks or under Firefox while running Windows 7 in Parallels. In fact, under Mavericks, Firefox seems much faster and responsive than does Safari. I SHOULD POINT OUT THIS: I didn't use the download link that was posted here for the Mac plug-in. I got the plug-in here: http://www.hikvision.com/en/download_more.asp?id=1192 Maybe this makes a difference? Sorry that I didn't point this out earlier.

I can confirm that the web component for Mac works fine on Mac OS Mavericks under FW 5.1. Download link as posted by Lapheus.