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Mike Mahon

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Posts posted by Mike Mahon


  1. not disappeared, mate, just have been bloody busy after 3 weeks Chinese New Year Holiday, Everyone in Factory is crazily busy and I think we still need another month to get everything back to normal.

     

    By the way, how many of you guys still have the dead NVR, USB Port not working (usually caused by updating the wrong firmware or updating with wrong methods or sometimes other reasons)

     

    Follow me here to solve it on your own. Requires a little bit soldering knowledge and it must be done very carefully.

     

    remove the chip in the red circle.

    310886365_removethisic.jpg.2dd329136aa06bc16579738e98d719cf.jpg


  2. Hi all,

     

     

    Dahua has i33 private protocol with us, upload i33 to enable motion detection function of Dahua Camera

    Grandstream has i19 private protocol with us, upload i19 to enable motion detection function of Grandstream cameras.

    D-Link has i28 private protocol with us....

    Qihan has i36 private protocol...

    XMEYE has i12 private protocol...

    ...

     

    All camera must be Onvif, anyway, RTSP does not support motion detection.

     

    Wansview is not in our partner list, If it is standard Onvif, then no problem on our NVR. But it seems they have their own standard too.

     

    Hi Mike!

     

    How to find out, which protocol my camera does suppoort?

    I have a noname (TopTech TE-IQ619) onvif one....

    Or at camera search function it will be detected?

     

    David

     

    Hi, you can only recognize the camera by the software they use.

    I did a quick search online and found this Toptech TE-IQ619 has the same software with Escam cameras, so it is originally a XMEYE camera which means it is using i12 protocol with our NVR.


  3. Hi all,

     

    Got a problem to get the Motion Detect function to work on my Mini NVR (as most of you seem to do) .

     

    This question is probably directed at Mike Mahon (he's seems to be the expert with these devices " title="Applause" /> ), but anyone else is welcome to advise.

     

    I've bought a Mini NVR N6200-4E. I've upgraded the Firmware to V4.0_20150124_Firmware to try and solve the issue, however no luck. It records fine in Manual mode, but I'd like to get the Motion Detect to work, as it makes it easier to track security breaches.

     

    My cameras are all Wansview NCM624W. They are H.264 and supports both ONVIF and RTSP protocol. Motion Detect is activated in the cameras and they do send emails with 2 photos to my gmail account when triggered. I've also tested them with iSpy software on a laptop and again the Motion Detection works without issues.

    The only conclusion that I can come to, is that the NVR is the culprit.

     

    When contacting Wansview before I bought the NVR, they confirmed that these cameras support ONVIF 2.0.1, but has not tested it with these specific NVR's. They suggested to buy a HIKVISION or Dahua NVR. This suggest they don't use a proprietrary protocol.

     

    Do you have any suggestion of getting these cameras to work with this NVR? (I'm pretty sure all the settings in the NVR is correct, but happy to check again if suggested)

     

    I appreciate your time to reply.

     

    Thanks

    Aussie_Perth

     

    Hi, Our NVR support Motion detection on Standard Onvif Protocol, which means unmodified Onvif Protocol. Many IP camera manufacturer changed standard Onvif to their own, to make their IP camera only fully compatible with their own recording devices. That's why we cooperated with them and developed over 20 private protocol to enable motion detection function. Hikvision used to have their own Onvif standard and motion detection can only work on their NVR, and they refuse to develop private protocol with us so their IP camera can not work on Motion detection function on our NVR. But it seems Hikvision started to use standard Onvif protocol lately because I have heard from more and more users that they can enable motion detection function of Hikvision camera on our NVR, it is really a good news.

     

    Dahua has i33 private protocol with us, upload i33 to enable motion detection function of Dahua Camera

    Grandstream has i19 private protocol with us, upload i19 to enable motion detection function of Grandstream cameras.

    D-Link has i28 private protocol with us....

    Qihan has i36 private protocol...

    XMEYE has i12 private protocol...

    ...

     

    All camera must be Onvif, anyway, RTSP does not support motion detection.

     

    Wansview is not in our partner list, If it is standard Onvif, then no problem on our NVR. But it seems they have their own standard too.


  4. Hi

     

    I am new to this forum.

     

    I have the 8 channel mini NVR with software version 2015-01-24 firmware implemented.

     

    I have installed an Escam Onvif camera which the NVR picks up and displays fine. My issue is that I have enabled all day record on the NVR and it appears to record to my Seagate 500Gb hard drive (Blue section), however when I double click on playback nothing is displayed, and the timer fails to play at all meaning I am unable to watch anything back.

     

    I have also been unable to implement motion detection, however after reading this post I can see that setting up the motion detection needs to be done in the IP camera itself? And then also enabled on the NVR itself.

     

    Finally I can remote into the NVR however I am unable to view the camera remotely. Locally it works fine however. I have port forwarded ports 5050-5053 and also 88 for NVR remote management. Am I missing anything obvious here?

     

    Many Thanks

     

     

    Upload i12 Protocol to NVR to make it work with XMEYE camera. I think Escam is selling XMEYE cameras, yes? Is so please upload i12 to enable motion detection function with XMEYE cameras.


  5. Привет! Мне нужна помощь. мини-nvr N6200-8E, работал нормально. Владелец решил сменить пароль администратора, установить 20! символы. Теперь он не может войти, login failed, please try again. По telnet заходит. Скажи, что мне делать? Последовательные команды. Telnet проверить пароли совпадают
    Teamviewer, чтобы проверить это для вас? Наша техническая команда доступна в этот момент. Если вы согласны, пожалуйста, отправьте мне личное сообщение из учетной записи teamviewer и пароль.

     

    I have a system in Russian

     

     

    On what browser did you change the password like this? go back using this browser again to change the password to a simpler one. Problem will be solved.


  6. Hi! I need help. mini nvr N6200-8E, worked fine. The owner decided to change the administrator password, set 20! characters. Now, he can not enter, login failed, please try again. By telnet comes. Tell me what to do? Serial commands. Telnet to check passwords match

     

    Teamviewer to check it out for you? Our tech team is available at this moment.

    If you agree please send me a private message of your teamviewer account and password.


  7. Hi everybody,

     

    I am also new in this forum.

    I have a 8ch minnvr, which I like it much!! However there are some problems which should be corrected.

     

    I use firmware V4, dated 30.10.2014.

    - HDD connection is very unstable. There is no logic when my external hdd gets detected, when not. Weirdly when I unplug the hdd, format it on my notebook, then reconnect to the nvr and power the nvr on, mostly get detected.

    - In preview mode over web, when I display only one camera window, there is no button to display again 4 or more cameras.

    - setup of motion detection masking over web seems problematic. I can setup a region, but I am not sure that it was saved correctly.

    - the goolink setup was not possible (invalid serial id). That is might my own solely problem.

     

    Firmware 25.01.2015 (I gave a try for that)

    - webserver login page collides with adblock (using latest chrome) and so many web elemets will not be displayed

    - generally missing html elements

     

    Remark: Update over web failed (at 10%) and I had to do an usb recovery. Maybe the whole webserver update option should be disabled or guided with a message to the usb upgrade solution.

     

    Again, nvr seems a nice one, surely for that price/service ratio. However, correcting the hdd stability should be prio1. I would like to use alternatively a fast usb stick also for that (I don't care about usb wear...)

     

    As an extra idea, the community might could edit (extend) the handbook explaining various options for the nvr, and it could be made of part of the next firmware.

     

    Empty IE Cache after you updated firmware. If you use IE, uninstall the old Activex and it will download a new one then.

    Safest way to update a firmware is via USB Flashdrive on your VGA/HDMI monitor. IE Interface update can be used for private protocol upload. And this version 20150124 can only be updated via USB Flash drive as some user complained they always need to connect a HDD via updating via IE interface. (Former Firmware Version Update)

    USB External HDD is not as stable as E-Sata one.

    Motion detection area is based on the area selecting in IP camera. This is all because of the private protocol things, R&D need a hell lot of job to do so they only worked on the whole area selection. If you select the whole area on NVR, in IP camera setting most of the camera shows a whole area too. If you only draw a small part, usually they don't match. Please select the area in Camera, the camera gets triggered and send information to NVR.

     

    PS: After this update your NVR ID for Goolink will be changed to a new ID. Please add the new one to your smartphone.


  8. Somebody asked a while back, and I don't see the answer posted anywhere, so I'll ask again: Does anybody know the rtsp link to steam from the NVR? The port is listed in settings, but I haven't been able to find a link that works.

     

    Q1. Do you mean to stream the camera video to NVR? display the camera video on NVR with the camera's RTSP link?

    Q2. or do you mean to use NVR's RTSP link to view image online?

     

    A1. Ask your IP camera supplier for the RTSP link of your camera, select the camera channel in NVR, select RTSP protocol, add the information in NVR (camera must be H.264 one, MJPEG 4 is not supported by our NVR)

    A2. I thought I have posted an answer of it before? sorry don't remember it but our NVR does not support to view via RTSP steam yet.


  9. Hi everyone, my name is Frank and I'm really new to this forum, since this is my first post

     

    Premise: I've read all 41 pages (damn, you write a lot guys ) of this thread, I downloaded and tried everything, a couple of guys posted a similar problem to mine, but it hasn't been resolved yet (nor someone replied to those poor guys).

     

    I had a similar problem which I resolved with telnet and a USB stick (8GB pen drive, it worked perfectly).

     

    The problem:

     

    I bought 2 Super Mini NVR 4ch, one unbranded (which we'll call "black") and one branded ESCAM (which we'll call white). Both look to have the same precise software (V4.0, 2014-04-17), except the boot splash screen, but both had the same problem.

     

    The "black":

     

    When I first opened the "black", it seemed to worked fine, but the hard drive (I have 2 perfectly working 2.5HDD used with 3 different USB to SATA adapters all perfectly working) when plugged in started to make "weird" noises, like if there was something wrong with the controller or the power of the NVR who wasn't able to boot it. I've tried everything, change usb port, plug the HDD before the boot etc, nothing, and obviously the HDD wasn't detected. So after a research on this forum I've been able to put (directly ) the lastest firmware (24-1-2015) on a usb stick, opened telnet and made the update, now the "black" is perfectly working.

     

    The "white":

     

    The white branded ESCAM worked perfectly since when I booted it the first time, but after a couple of weeks (I turned it on many times in these weeks, but it didn't work at all, I just made some practice) it suddently stopped working! Without a reason, both USB ports looks dead, no sign of life, the mouse is stuck in the left-upper corner and I can't move it, but I can see its red led light, I can "boot" the hard drive (I can hear it running) but it isn't detected (using IE11 interface).

     

    I tried to log in using telnet, I inserted the USB stick and it wasn't detected (using lsusb), #fdisk -l showed nothing, #ls showed just some files in the NVR, #mount /dev/sda1 /mnt/ gave me an error (no such file or directory), #mount /proc/bus/usb /mnt/ worked but it gave me no files or directories in the flashing steps.

     

    So now I'm basically stuck, update through the IE interface does not work (always file error message, and I can only navigate into my Desktop root directory, even if I plug in a stick or an hard drive), I tried to upload the firmware using the XRN0808E tool, it can login but it suddently fails to upload the file.

     

    I've already contacted the customer support of ESCAM which gave me 2 files and instructions to put them in a USB, stick "update.3520d.a.fls.all.nor.4_0_2014103009.mini.4ch.update" and "dvr.update" (about 84KB), but mr. Joe seems to not understand the fact that I cannot use nor the monitor interface (stuck at the 4 cams squares since I can't do nothing) nor that I can't plug in a USB stick nor a USB HDD.

     

    Obviously I tried the boot USB stick too, but as I said the USB ports are both totally dead it seems...

     

    Conclusions:

     

    So finally, it looks like my only remaining option is to use telnet via ethernet (directly plugged into my pc, but if necessary I can use a router too) and send files to the NVR. Since I've not read about this kind of solution, I wish that someone (maybe Mr. Mike Mahon) could help me on finding a proper one to my hopeless problem.

     

    Cheers from Italy

     

    PS:

    I noticed that if the HDD is plugged in while the NVR is already on, it won't detect it.

     

    PPS: A tip, why don't we resume all the useful information in this topic and stick it into a single big post at the top of the thread?

     

    Yo Frank, that is what we define "completely bricked" in factory. It happens when the updated file is not correctly written onto NVR flash, maybe USB plugged out too soon, maybe power is not stable at that time. but if it happened then NVR can only be returned to factory to refresh program with the machines in factory. I believe the time stamp in your NVR stopped moving?


  10. hi pals,

    got bricked my n6200-8e

    tried to upgrade from [20140417] -> 2014103009... now my device stops on boot screen... lan leds are blinking... but no responce to usual IP. any help is needed!

     

    edit: used nmap and found. can only telnet...

     

    Do you have a branded (Cotier) or unbranded mini NVR? In case of unbranded: Did you try the recovery file method located at the following site: http://www.urcctvstore.com/Download.html ?

     

    Recovery File (for N6200-4E/8E,N6200-4EL/8EL,6100-4EP/8EP,N6100-4EP,8EP)

    DownloadHow to Use Rebooting tools

     

    Put the 4 recovery files + the firmware update 20150124 on a USB flashdrive and flash it again?

     

    mine is noname cheapie from aliexpress with hi3520chip. i made telnet recovery. got earlie 20140416 version, the directly upgraded to 20141030. now it works fine.

    but with some cams i can sea red ! in triangle="Video Exception" but i think i know why

    thanks pals.

     

    Video Exception -

    On your VGA/HDMI monitor, right click mouse-select setting-stream type

    If your camera is 1080P, select 1080P in the stream type. try different mode to match your camera.


  11. Yes I got two QR codes after enabling and rebooting.

     

    The QR code in web interface is broken (it has html string that's escaped), but after fixing broken web link I could try to add Dana using iPhone app, except it never accepts the info in Dana app (says it could not connect).

     

    have you registered an dana account?


  12. The 2015 firmware previously posted has bugs.

     

    Web control is broken in Chrome (odd menus available, had to use IE to get correct).

     

    Dana still does not work.

     

    Is there a newer firmware available?

     

     

    20150124 is the stable version we decide to officially release.

    How come Dana still not work? Did you enable the dana QR Code? (Got two QR codes already? )


  13. After updating to 2015-01-24 firmware, do not remove "webserver" from the management platform or else you will remove web management.

     

    Yes this part is for security concern you can disable the webserver then no one can access NVR via IE.

    The new version also support Onvif HTTP video stream input now. We have an update log uploaded. fixed some bugs.

    main updates are IPC search function, Dana App Function etc.


  14. I successfully upgraded my Escam K108 to the beta firmware 20141229. I booted the NVR from a flash drive and used the upgrade utility. When I attempted the upgrade from the GUI, it locked up and would not reboot. I had to go thru the recovery process.

     

    For the most part this NVR is working as I would like. I still cannot take snapshots of my Escam Q520 Cameras and cannot receive and email with a snapshot. For the time being my cameras are emailing snapshots, but that leads to 100+ emails a day.

     

    I am using the I12 update dated 4/10/2014 that I downloaded from a link posted by Szymon_Zy. Does anyone have a link to the protocol downloads? I am wondering if they are updated to newer version that provide increased functionality.

     

    Also, can someone explain "Upload to Center" under the motion linkage?

     

    Last update on i12 protocol is in July, only made it support Mini NVR 2, no improvement on motion detection attachment. It is the limited by camera factory.

    "upload to center" is used to upload the alarm event/picture to the CMS software(another version CMS software used for 200CH/500CH IP cameras)


  15. Did you fix hdd detection problems after reboot or few days/weeks work?

     

    Is it a common problem? I never heard about this problem before.

     

    Dig through this thread a lot of people have problem with hdd seen by nvr, or the drive disappear after restart.

     

     

    ok, thanks, will report that and look into it.


  16. Foscam, Sricam are not in the list.

     

    Mike,

     

    Is there no way to add support for http streams?

    Sricam does not have rtsp url to pull the video.

     

    I'm really not too worried about motion detection, I have just been hoping for a way to at least pull all my cameras video feeds so that I can record them 24/7.

     

    Thanks

     

    Sorry it does not support http streams.


  17. Hi unix1992,

     

    thanks for answering my questions. I have got it working now wit a Tension Robocam 3, hd resoultion.

     

    Thenproblem now is that i tried to record onto a usb stick but the mini nvr does not fingnthe stick, i have allready tried anoother stick without help, i formated the stick to fat32. What am imdoeing wrong?

     

    GREETING MISCHA

     

    USB Stick can only be used for data backup from your HDD or used for firmware update (via VGA/HDMI monitor). We thought the writing speed of USB Flash drive is too slow and if keep writing HD video stream the flash drive could be dead easily.

     

    Recording can only be done on Hard drive.


  18. any updates on wifi compatability with wpa?

     

    Not yet, only WEP or no password.

    We are developing built-in Wifi NVR lately. Hopefully new product will solve WPA problem if so all NVR boards will support Wifi Dongle with Wpa connection in the future.

    R&D scheduled it to be completed in the middle of 2015. will wait for it.


  19. Dear mike,

     

    What is different with the new mini2 nvr's? Does one of these nvr's contain a hi3535 instead of the less powerful hi3520?

     

    Version 4 and 5 are completely out of stock now, next batch will be ready within 1.5 months.

     

    What about firmware support, does your company provide firmware updates for these mini2 NVRs based on hi3535 as well? As I'm using Hikvision camera's, I assume that motion detection does not work (due to Hikvisions implementation of ONVIF). All these NVRs are running linux. Would it be possible to install additional software on these machine, so I can run for example domotica software as well?

     

    All Mini NVR 2 are with latest stable firmware 20141030. The beta version 20141229 is still at final testing. All stable firmwares will be uploaded to http://www.urcctvstore.com/Download.html in the first place.If you want to test the beta version for Mini NVR 2 I can send it over.

     

    Our Firmware versions has nothing to do with Motion detection function. It requires private protocol to activate the motion detection function of IP cameras from other factories. Hikvision does not want to develop a private protocol with us yet, they want everyone use their own NVR.

     

    We have no idea about additional software to operate our devices, it would be good if the software company make their software compatible with our device. We only develop our own.


  20. Dear mike,

     

    What is different with the new mini2 nvr's? Does one of these nvr's contain a hi3535 instead of the less powerful hi3520?

     

    Mini NVR 1

    version 1. 4CH 1080P Hi3515

    version 2, 8CH 1080P Hi3520

     

    Mini NVR 2

    version 1, 4CH 1080P Hi3515

    version 2, 8CH 1080P Hi3520

    version 3, 4CH 5MP/3MP/2MP Hi3535

    version 4, 9CH 3MP/2MP, 4CH 5MP Hi3535

    version 5, 16CH 1080P,9CH 3MP, 4CH 5MP Hi3535

     

    Version 4 and 5 are completely out of stock now, next batch will be ready within 1.5 months.


  21. nice feedback from Mike. Any files i can use for FOSCAM HD ?????

     

    i am on firmware 20141030

     

    any bulletproof way to update to firmware 20141229 ??? it dont want to brick it pleaseeee

     

    Foscam, Sricam are not in the list.

     

    Firmware update is risky, we can not guarantee 100% ok, but there is only a small chance the devices get completely bricked and need to return to factory.

    In factory we always prefer to update via USB, because the LAN update in the past firmware versions some requires to copy the new firmware to drive D: and some version requires to have a HDD attached, I just use the USB update, easiest way.

     

    During update if something goes wrong please do not power off the NVR.


  22.  

    If i use only one day (which is not usefull, if i am away from home for vacations) i will need just a small h.d.d since the recordings will be less than e.g 1tb.

     

    If you select to record 24 hours, it will only keep the last 24 hours of your recordings. This function isn't very usefull in my opinion since having more hours is most of the time better? Maybe due to legislation some people are limited to max 24 hours recording... and this function will help to comply to that.

     

    If i use the "as many days" as they can be recorded in a 2tb H.d.d, what happens when the hard disk i full?

    i hope it can fit 1 month of recordings. WD PURPLE

     

    It is better to use a 'so big as possible hdd' since you can record many 'small videos' due to motion recording. When you select the 'replace/overwrite' in the settings, the NVR will overwrite the oldest file when the HDD is full. Use the tool from urcctvstore as a guideline for selecting a hard drive when you want to record X minutes/hours/days recording: http://www.urcctvstore.com/Computational_tools.html. Using that tool 2TB will record around 216 hours of video (select Calculation of video time in the tool).

     

    Hi unix1992 !!!

    where is in the settings the selection of "record 24 hours" or "replace/overwrite" for the HDD ????

    I don't find them in the TV HDMI interface...

     

    Thanks in advance

    Bruno

     

     

    in firmware 20141030 factory default is to replace old video when HDD is full. no need to set it. We hided the selections.

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