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Mike Mahon

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Everything posted by Mike Mahon

  1. Mike Mahon

    Mini nvr questions

    not disappeared, mate, just have been bloody busy after 3 weeks Chinese New Year Holiday, Everyone in Factory is crazily busy and I think we still need another month to get everything back to normal. By the way, how many of you guys still have the dead NVR, USB Port not working (usually caused by updating the wrong firmware or updating with wrong methods or sometimes other reasons) Follow me here to solve it on your own. Requires a little bit soldering knowledge and it must be done very carefully. remove the chip in the red circle.
  2. Mike Mahon

    Mini nvr questions

    Hi Mike! How to find out, which protocol my camera does suppoort? I have a noname (TopTech TE-IQ619) onvif one.... Or at camera search function it will be detected? David Hi, you can only recognize the camera by the software they use. I did a quick search online and found this Toptech TE-IQ619 has the same software with Escam cameras, so it is originally a XMEYE camera which means it is using i12 protocol with our NVR.
  3. Mike Mahon

    Mini nvr questions

    Hi, Our NVR support Motion detection on Standard Onvif Protocol, which means unmodified Onvif Protocol. Many IP camera manufacturer changed standard Onvif to their own, to make their IP camera only fully compatible with their own recording devices. That's why we cooperated with them and developed over 20 private protocol to enable motion detection function. Hikvision used to have their own Onvif standard and motion detection can only work on their NVR, and they refuse to develop private protocol with us so their IP camera can not work on Motion detection function on our NVR. But it seems Hikvision started to use standard Onvif protocol lately because I have heard from more and more users that they can enable motion detection function of Hikvision camera on our NVR, it is really a good news. Dahua has i33 private protocol with us, upload i33 to enable motion detection function of Dahua Camera Grandstream has i19 private protocol with us, upload i19 to enable motion detection function of Grandstream cameras. D-Link has i28 private protocol with us.... Qihan has i36 private protocol... XMEYE has i12 private protocol... ... All camera must be Onvif, anyway, RTSP does not support motion detection. Wansview is not in our partner list, If it is standard Onvif, then no problem on our NVR. But it seems they have their own standard too.
  4. Mike Mahon

    Mini nvr questions

    Upload i12 Protocol to NVR to make it work with XMEYE camera. I think Escam is selling XMEYE cameras, yes? Is so please upload i12 to enable motion detection function with XMEYE cameras.
  5. Mike Mahon

    Mini nvr questions

    Teamviewer, чтобы проверить это для вас? Наша техническая команда доступна в этот момент. Если вы согласны, пожалуйста, отправьте мне личное сообщение из учетной записи teamviewer и пароль. I have a system in Russian On what browser did you change the password like this? go back using this browser again to change the password to a simpler one. Problem will be solved.
  6. Mike Mahon

    Mini nvr questions

    Teamviewer to check it out for you? Our tech team is available at this moment. If you agree please send me a private message of your teamviewer account and password.
  7. Mike Mahon

    Mini nvr questions

    Empty IE Cache after you updated firmware. If you use IE, uninstall the old Activex and it will download a new one then. Safest way to update a firmware is via USB Flashdrive on your VGA/HDMI monitor. IE Interface update can be used for private protocol upload. And this version 20150124 can only be updated via USB Flash drive as some user complained they always need to connect a HDD via updating via IE interface. (Former Firmware Version Update) USB External HDD is not as stable as E-Sata one. Motion detection area is based on the area selecting in IP camera. This is all because of the private protocol things, R&D need a hell lot of job to do so they only worked on the whole area selection. If you select the whole area on NVR, in IP camera setting most of the camera shows a whole area too. If you only draw a small part, usually they don't match. Please select the area in Camera, the camera gets triggered and send information to NVR. PS: After this update your NVR ID for Goolink will be changed to a new ID. Please add the new one to your smartphone.
  8. Mike Mahon

    Mini nvr questions

    Q1. Do you mean to stream the camera video to NVR? display the camera video on NVR with the camera's RTSP link? Q2. or do you mean to use NVR's RTSP link to view image online? A1. Ask your IP camera supplier for the RTSP link of your camera, select the camera channel in NVR, select RTSP protocol, add the information in NVR (camera must be H.264 one, MJPEG 4 is not supported by our NVR) A2. I thought I have posted an answer of it before? sorry don't remember it but our NVR does not support to view via RTSP steam yet.
  9. Mike Mahon

    Mini nvr questions

    Yo Frank, that is what we define "completely bricked" in factory. It happens when the updated file is not correctly written onto NVR flash, maybe USB plugged out too soon, maybe power is not stable at that time. but if it happened then NVR can only be returned to factory to refresh program with the machines in factory. I believe the time stamp in your NVR stopped moving?
  10. Mike Mahon

    Mini nvr questions

    Do you have a branded (Cotier) or unbranded mini NVR? In case of unbranded: Did you try the recovery file method located at the following site: http://www.urcctvstore.com/Download.html ? Recovery File (for N6200-4E/8E,N6200-4EL/8EL,6100-4EP/8EP,N6100-4EP,8EP) DownloadHow to Use Rebooting tools Put the 4 recovery files + the firmware update 20150124 on a USB flashdrive and flash it again? mine is noname cheapie from aliexpress with hi3520chip. i made telnet recovery. got earlie 20140416 version, the directly upgraded to 20141030. now it works fine. but with some cams i can sea red ! in triangle="Video Exception" but i think i know why thanks pals. Video Exception - On your VGA/HDMI monitor, right click mouse-select setting-stream type If your camera is 1080P, select 1080P in the stream type. try different mode to match your camera.
  11. Mike Mahon

    Mini nvr questions

    have you registered an dana account?
  12. Mike Mahon

    Mini nvr questions

    20150124 is the stable version we decide to officially release. How come Dana still not work? Did you enable the dana QR Code? (Got two QR codes already? )
  13. Mike Mahon

    Mini nvr questions

    Yes this part is for security concern you can disable the webserver then no one can access NVR via IE. The new version also support Onvif HTTP video stream input now. We have an update log uploaded. fixed some bugs. main updates are IPC search function, Dana App Function etc.
  14. Mike Mahon

    Mini nvr questions

    Last update on i12 protocol is in July, only made it support Mini NVR 2, no improvement on motion detection attachment. It is the limited by camera factory. "upload to center" is used to upload the alarm event/picture to the CMS software(another version CMS software used for 200CH/500CH IP cameras)
  15. Mike Mahon

    Mini nvr questions

    Is it a common problem? I never heard about this problem before. Dig through this thread a lot of people have problem with hdd seen by nvr, or the drive disappear after restart. ok, thanks, will report that and look into it.
  16. Mike Mahon

    Mini nvr questions

    Private protocol development need camera factory to be cooperative. no schedule on foscam protocol yet.
  17. Mike Mahon

    Mini nvr questions

    Is it possible to send me a short video clip?
  18. Mike Mahon

    Mini nvr questions

    Mike, Is there no way to add support for http streams? Sricam does not have rtsp url to pull the video. I'm really not too worried about motion detection, I have just been hoping for a way to at least pull all my cameras video feeds so that I can record them 24/7. Thanks Sorry it does not support http streams.
  19. Mike Mahon

    Mini nvr questions

    USB Stick can only be used for data backup from your HDD or used for firmware update (via VGA/HDMI monitor). We thought the writing speed of USB Flash drive is too slow and if keep writing HD video stream the flash drive could be dead easily. Recording can only be done on Hard drive.
  20. Mike Mahon

    Mini nvr questions

    Is it a common problem? I never heard about this problem before.
  21. Mike Mahon

    Mini nvr questions

    Not yet, only WEP or no password. We are developing built-in Wifi NVR lately. Hopefully new product will solve WPA problem if so all NVR boards will support Wifi Dongle with Wpa connection in the future. R&D scheduled it to be completed in the middle of 2015. will wait for it.
  22. Mike Mahon

    Mini nvr questions

    Version 4 and 5 are completely out of stock now, next batch will be ready within 1.5 months. What about firmware support, does your company provide firmware updates for these mini2 NVRs based on hi3535 as well? As I'm using Hikvision camera's, I assume that motion detection does not work (due to Hikvisions implementation of ONVIF). All these NVRs are running linux. Would it be possible to install additional software on these machine, so I can run for example domotica software as well? All Mini NVR 2 are with latest stable firmware 20141030. The beta version 20141229 is still at final testing. All stable firmwares will be uploaded to http://www.urcctvstore.com/Download.html in the first place.If you want to test the beta version for Mini NVR 2 I can send it over. Our Firmware versions has nothing to do with Motion detection function. It requires private protocol to activate the motion detection function of IP cameras from other factories. Hikvision does not want to develop a private protocol with us yet, they want everyone use their own NVR. We have no idea about additional software to operate our devices, it would be good if the software company make their software compatible with our device. We only develop our own.
  23. Mike Mahon

    Mini nvr questions

    Mini NVR 1 version 1. 4CH 1080P Hi3515 version 2, 8CH 1080P Hi3520 Mini NVR 2 version 1, 4CH 1080P Hi3515 version 2, 8CH 1080P Hi3520 version 3, 4CH 5MP/3MP/2MP Hi3535 version 4, 9CH 3MP/2MP, 4CH 5MP Hi3535 version 5, 16CH 1080P,9CH 3MP, 4CH 5MP Hi3535 Version 4 and 5 are completely out of stock now, next batch will be ready within 1.5 months.
  24. Mike Mahon

    Mini nvr questions

    Foscam, Sricam are not in the list. Firmware update is risky, we can not guarantee 100% ok, but there is only a small chance the devices get completely bricked and need to return to factory. In factory we always prefer to update via USB, because the LAN update in the past firmware versions some requires to copy the new firmware to drive D: and some version requires to have a HDD attached, I just use the USB update, easiest way. During update if something goes wrong please do not power off the NVR.
  25. Mike Mahon

    Mini nvr questions

    If you select to record 24 hours, it will only keep the last 24 hours of your recordings. This function isn't very usefull in my opinion since having more hours is most of the time better? Maybe due to legislation some people are limited to max 24 hours recording... and this function will help to comply to that. It is better to use a 'so big as possible hdd' since you can record many 'small videos' due to motion recording. When you select the 'replace/overwrite' in the settings, the NVR will overwrite the oldest file when the HDD is full. Use the tool from urcctvstore as a guideline for selecting a hard drive when you want to record X minutes/hours/days recording: http://www.urcctvstore.com/Computational_tools.html. Using that tool 2TB will record around 216 hours of video (select Calculation of video time in the tool). Hi unix1992 !!! where is in the settings the selection of "record 24 hours" or "replace/overwrite" for the HDD ???? I don't find them in the TV HDMI interface... Thanks in advance Bruno in firmware 20141030 factory default is to replace old video when HDD is full. no need to set it. We hided the selections.
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