i have tried 4 different hard drives and none of them would work. so i installed a small 16gb solid state drive and it took off and formatted it and has been working. so it looks like the dvr may be find just the hard drives are not working in the unit. i don't understand why they will not work. in my destop they work fine. i formatted them in the desktop and took them out and installed in the dvr but the dvr did not take them. thanks