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shepkita

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Posts posted by shepkita

  1. Posted

    New here,

     

    Just moved in to a house and the previous owner left his CCTV cameras and box for me. I saw him use it when we were viewing the property. worked fine.

     

    Now i am trying to set the system up now and unable to do so. please bare with me as i am very new to this tech but some stuff i understand

     

    Swann advance security system D1

     

    4x cameras round the outside of the property

    1x box in side the house SWDVK-41501B

     

    I have downloaded the software on my iMac, iPhone and iPads none of them i can get to work, i have watched videos and its made to look so easy.

     

    Imac

    keeps saying getting device information failed.

     

    when i try on my iPhone i scan the code as instructed and click save and error message say:

    IOTC servers cannot locate the specified device, probably caused by the disconnection from the device or that device does not login in yet.

     

    I have tried it through the the WPS on my router and then i have hard wired it. and still the same messages.

     

    Any advice of information would be great.

     

    AJ

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