any help/advice would be much appreciated.
had Hikvision DVR recorder and cameras installed earlier last year.
we have always viewed cameras on an IVMS 4500 mobile app.
its worked well until a few days ago the app stopped working on both iphones and Android.
Rang Hikvision they suggested because all stopped working suddenly it may be a Virgin Media problem and to check with them the port is open- rang virgin and did that, but still not working
contacted TP-Link they advised rebooting and configuring the wifi extender.- did that still wont work.
tried deleting and reinstalling IVMS 4500 -still no joy
Ipad doesnt have a problem though and works fine,
only thing I can think is my phone register mode is HiDDNS- ipad is IP/Domain.
even tried IP/Domain on phone still no joy
If this has been asked previous apologies