HI what’s wrong with this,
my son looked at the camera and his face is all one white blob and the car reg is just a white rectangle
The installer has said it is because the infrared is so powerful and that is causing the faces to be white and unable to read car registrations at night.
Dahua say it is because the IR is turned off but i cannot find the option on my web browser to turn IR on.
The camera is just above the front door and about a metre or so away from my sons face and about 5 metres from the car reg.
It is quite dark as there are no street lights
What can i do to fix this issue?
This is the camera https://www.mayflex.com/product/DH-IPC-HDW4431EMP-ASE%202.8MM/4mp-epoe-wdr-fixed-eyeball-ntwrk-cam-2-8mm-ip67-ir
The Camera did not get purchased of the above company it is only for reference purpose's