Good afternoon, I have a very strange issue, I have asked the company I purchased the equipment from , however although they helped a little they wouldnt take a camera back to test it for me. So, in our shop I have a Hikvision IP system with 3 cameras, 2 internal domes and an exterior one. One evening I checked on the cameras using IVMS and noticed our shop was in blackness, weird. The IR didnt seem to be working at all on any camera. It was as if the IR had been turned of altogethor. Next morning I accessed the recorder then the cameras, everything was as it should be; I had changed nothing in the lead up to this. I have reset every camera manually using the reset button and updated both the firmware on the cameras and recorder. Nope, still no joy. Any ideas ? The cameras work flawlessly otherwise. The cameras do switch to b/w in low light. System : DS-7604NI-K1/4P 2 x DS-2CD2142FWD-I(2.8mm) DS-2CD2142FWD-I(4mm)
bud2 posted a topic in Computers/NetworkingHI, I am kind struggling to set up my CCTV for remote viewing. I will give you the facts: 1) we have a static IP 2) NVR and cameras all set up and working 3) Router and Broadband all working Basically I have tried to set up the port forwarding (Port 8000 ) on the router( technicolor TG588v2 ) and it isnt showing as open ( canyouseeme.org ). Infact I tried opening several ports with varying range and still no luck. we just want to use the app from HIkvision to view so if Iam correct it only needs port 8000 open. So, I forward the port on the router in WAN settings. In the port forward I set its destination as the NVR ? Do I disable DHCP on the NVR as the ip will keep changing and enter a static ip( if so what? ). Thanks from confused.