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stevee

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  1. stevee

    Qvis Apollo

    sorry am slow
  2. stevee

    Qvis Apollo

    Its and old windows phone, i was just putting the IP no in the internet explorer browser. Am getting a new phone in the next couple of weeks so will probably be more compatible. Will take a pic when am back
  3. stevee

    Qvis Apollo

    The problem with that is that they are at opposite ends of the property and not easy to get a route through. also I prefer to keep it separate. It's just frustrating that it did work in the past. I remember someone mentioning opening ports on the router, do you only have to do that if connected to the internet. I had a go with the old PSS and remembered the problem, the windows do not fully display on windows 10.
  4. stevee

    Qvis Apollo

    I don't use an ipad and phone is a rather old one but I have tried it and get exactly the same page as above. The same page also comes up when disconnected from the wireless router connected to the DVR but connected to the internet and typing in the DVR IP
  5. stevee

    Qvis Apollo

    I've tried that and it just takes me to a long page headed experiments so I googled and it seems enabling npapi in Chrome is not possible anymore. Have tried IE 11, didn't even realise it was on my laptop but it won't work on that either.
  6. stevee

    Qvis Apollo

    The default password was changed. I have tried logging in in administrator mode, the two browsers I have are Chrome and Edge and they both do the same as in ordinary mode, do I need a different browser? This is how the page displays
  7. stevee

    Qvis Apollo

    I tried entering all the 8's as I do on the DVR but there is no enter button on the page so I tried just hit the one on the keyboard but its didnt seem to do anything
  8. stevee

    Qvis Apollo

    I get a page not properly displayed asking for username and pass with a box below with 3 dropdown options TCP,UDP or w-multicast. The IP settings which came up are the same as the ones in the pic a bit higher up from the manual, the only difference is the last bit on the top line is 11 instead of 108 and the gateway is correct as I can get access to the router by typing that in the browser.
  9. stevee

    Qvis Apollo

    I've done that and now have an IP which I have tried adding to Smart PSS but still no joy. It says it is offline.
  10. stevee

    Qvis Apollo

    I can't do it quite like that as the Vigor router is not connected to the internet so I have downloaded the software first and was going to add the DVR from the add device page. I think I might be closer to finding the problem, The network page settings for IP address, Subnet Mask and Gateway are all just 4 zeros so I think at some stage the info has been wiped, I have the settings which I think it should be from the manual. the transfer mode is latency, should this be fluency as per the manual? The port settings are as the manual and DHCP is unticked. I seem to remember when first installed the engineer had a problem with a dynamic IP only working once then needed resetting so he went for a static one,(not sure exactly wha it means but it was what he said) This is how it looks in the manual, do I need to input them the same to the DVR?
  11. stevee

    Qvis Apollo

    It's about ten years old, when you go into main menu the options are Search, Info, Settings Advanced, Backup, Shutdown set out in two lines with Icons. I don't want to use on a mobile or ipad, just a laptop with windows 10. The Vigor router was reset at some stage so I will need to set that up too.
  12. stevee

    Qvis Apollo

    I formatted the HDD as suggested and it seems to be working fine so many thanks for the help. The next problem is the remote viewing which hasn't worked since I got a laptop with windows 10, its did not seem to like PSS. I am wondering if Smart PSS will work and how do I set it up. I have a Vigor 2800VG router not connected to the internet. At one stage I pressed the reset button on it so am starting from scratch
  13. stevee

    Qvis Apollo

    Thanks, am going to try the format option then change to read write. Am still puzzled how it got into recover mode but am hoping to keep it going myself for a while longer.
  14. stevee

    Qvis Apollo

    Hi @tomcctv, I haven't set it to read only, it was in Recover when I noticed it, was that the way it had been left by the engineer last time, or would it automatically change to recover after going faulty? Apart form deleting all the recording what does format do as opposed to recover?
  15. stevee

    Qvis Apollo

    About 9 months ago my CCTV recorder stopped recording. I called a guy out who got it going again and said it was a hard drive fault and if it occurred again it would probably need a new hard drive. It ran OK until two weeks ago and stopped again. I thought I would have a go at getting it going myself for the time being so read the manual. When I went into HDd Management, I found it set to Recover, so I pressed execute, then restarted as per the prompt and it started to record again. After 3 days it stopped so I did the same and now it has been going 6 days. What I noticed last time was Recover is in a drop down menu with these other options, Read/Write Read Only Format Having executed the Recover, should I then be changing to Read/Write and executing that also? If I were to use the Format option would it mess with any other settings and be harder to get going again and would it be a better job in the long run? Any help much appreciated
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