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  1. appreciate your help, but when I enter code (for 12th or 11th), it returns with "Failed to reset password. Other: 2022". I'm entering this in SADP, forgot your password, in step 2, entering it as Input key. What am I doing wrong? once again thanks for your help.
  2. ### Could you please reset my admin password- I've been pulling my hair out over this issue as a newbie. Thanks in advance... DS-2cd2342wd-i device serial #: 20170718BBWR798191130 start time: 2018-02-11 19:30:33 ###