I just purchased three of these cameras and cannot get them to power up, I 'm giving them 24 volt a/c and have tried two of them but with no results. It's states the following:
power supply : 12 vdc±15% 24 vac±15% power consumption.
I'm thinking about just trying 12vdc to see if this would work, any thoughts on this option before I try this.
I also contacted an spoke with Hikvision technical support yesterday and they said that it should work and I should try another camera. I did with no success.
When I put my volt meter on my source I was reading a little higher then 24 volts but with in the 15% of the manufacturing requirement, does this matter?
Any help would be greatly appreciated