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Rob2

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Everything posted by Rob2

  1. Any help with an Admin password reset would be very much appreciated. I was very close after being passed to Vista technical support by a very helpful person in sales but being honest meant that my answer to 'which company are you from' did not pass go I was probably doing OK but running upstairs to get in front of the unit seemed to throw a spanner in the works!! Anyway the guys at Vista were very helpful but it seems it is not something they are permitted to do. I can supply all the details/serial/date time etc and would happily do a paypal to cover the time of a phone call/algorithm use if someone has the required connections. I expect I could pay a visit to my local authorised dealer but it would probably cost me more than the unit did!! Just trying to put some of my own equipment together for fun as I should be doing the SIA license soon.
  2. Is that with or without the 'serial' cable ? Honestly not trying to cause problems but you seem to be overly negative and after making 4 complete errors in your first reply are just backtrack googling and generally trying to obfuscate.
  3. Thanks for your help but maybe we are talking about a different machine? D1 according to literature, anyway certainly way more than CIF. MPEG4 but not h.264 yep.. sadly was well aware of that. I think you misunderstood what I meant by 'down the phone' - nothing to do with networks just an eight-digit numeric code generated by tech support from details given about the unit. It has a built-in web server and presumably if I can be bothered to cludge together an XP box or some kind of VM can enjoy the ancient application support.
  4. Oh.. well according to serial no. label it will be 9 in January and online manuals/spec sheets show recording to D1 and various network/online viewing options. Reset can be done down the phone though as I was started on that process - too many model numbers
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