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  1. Just installed a superb quality Hikvision DS-2AE4225TI-D ptz camera, but can't find the Privacy Mask sub-menu. This is a 2018 model camera. The data sheet says it has 8 Privacy Masks available. The Baseline User Manual V3.28, dated 02/12/2016, downloaded from Hikvision yesterday, says it is in a particular sub-menu but it isn't. I've tried them all, as far as I can see. I believe the generic booklet is well out of date. Hikvision will only deal with the Trade and refer me to my supplier who also doesn't appear to be able to help at this moment in time. At least not off the top of his head. Has anyone had this problem before and can help me sort it please ? I have a neighbour who will definitely whinge so I need all the bases covered before someone comes knocking. Apart from that, the camera is the dogs danglies. Very pleased with it. Amazing night time pictures too, better than my other cameras, which are also hikvision but static.
  2. Brilliant. Thank you 'tomcctv' for your swift reply and help. I'll get it bought and installed.
  3. This is probably a daft question, if you know the answer but I don't and don't know who else to ask, sorry... I have a Hikvision Turbo-HD DVR recording from static cameras on Motion Detection, which are great. I want to get a Hikvision Turbo-HD PTZ camera for a particular job which part of the year is static, trained on a certain area and the rest of the year will be watching different areas not static. My question is - During the time that the camera is static, will I be able to record footage on Motion Detection only ? Is there something I should look for in the Camera Details or is it just down to the Hikvision DVR setup as for my other cameras ? I have a Hikvision PTZ camera in mind (DS-2AE4225TI-D(C) but can't see anything in the details which says it won't do the job, however, most people would buy a PTZ camera to be recorded continuously. I have noticed some new cameras have Smart things that they can do, like Face Detection but they are more money than I can justify on this task. Any information would be very much appreciated. Thank you.