MatthewJL

Hi,

The issue is actually not resolved. Still having this problem.

The issue is with the infrared light. Once this is off, no white lines. Please see the attached images.

There are no cobwebs and the area the camera is in (as you can see has no interference).

Does anyone know how to resolve this?

Thanks

Hi,

Thank you, everyone, for contributing.

As I said, there is no spider webs or any other kind of webs around or in front of the lights.

With the help of "jeromephone" (Thanks), the issue was with the IR light. I turned this off any problem has gone away. To compensate I have turned on the "light switch" in the console (Can't recall the precise name as and I am not at home to check) and this has helped at night. 

Little frustrated this was mentioned by support to try...

Thanks all.