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  1. stemill


    Hi, the software i use on my phone to connect to the DVR is XMEye however the hardware is all Sansco branded, dunno if that makes a difference? The browser based config tool for the DVR is absolutely awful, it only works in IE(!!!) and looks like it was written 20 years ago! The only screen i can find which looks anything like what you describe is the one below, is that the right one??
  2. stemill


    Hi. I'm hoping (against hope!) an expert out there will have a simple answer for this one for me. I've got a 4 camera sansco dvr system (this one https://www.amazon.co.uk/SANSCO-Recorder-Security-1920x1080-Vandal-Proof/dp/B00Q8ETGNO). Three of the cameras are working fine, the fourth one has a double "ghost" image, see attached. It has worked fine previously I'm not sure what has happened. Things I've tried - swapping cameras - the camera itself works fine when connected in place of one of the other three, suggesting the cabling is at fault? swapping the port used on the dvr - makes no difference which port the cable is connected to the image is always doubled when that cable is used. adding a ground loop isolator (https://www.amazon.co.uk/Transceiver-Coaxial-Ground-Isolator-Female/dp/B07GVGBLBC/ref=sr_1_1?dchild=1&keywords=group+loop+isolator+bnc&qid=1614534889&sr=8-1) it is a long run to this camera and i'm sure it shares some of its route with mains cabling so i thought this might help but it makes no difference. turning it all on/off, jiggling all the connectors i've got access to! i can't remember if the run to this camera from the dvr is actually 2 bnc cables joined, if it is i know longer have access to the join Things i haven't tried yet testing the voltage at the camera anything else i can test with a multimeter (impedance??) Any help greatly appreciated.