Matheus Audi

hello everyone, I'm facing a problem, where I've been stuck for a long time. I need the help of all ip camera operating system technicians anyway, the problem boils down to "time out" I have a speed dome camera model: ds-de4182-ae. Every time I enter the sadp tool and try to register the camera it keeps restarting. If someone with a lot of knowledge can help me I would appreciate it.