Ahmed Abdulla

Good Afternoon ColleaguesI hope you are doing well . I have an issue with NVR08-PKHD . This NVR is 8 ports POE and have 5 IP Cameras connected to it . The hard disk is 1 TB . The issue that it records for very small time . For some cameras hours and for one camera only minutes.Based on the inside hard disk , It should record not less than 3 weeks .Attached is snapshots.SO kindly advice the root cause of this issue and the resolution from your point of viewThx in advance.Best Regards

Thx for your support Donna

Good Afternoon ColleaguesI hope you are doing good and safe . Can i connect the cameras DS-2CE76H0T-ITPF & DS-2CE16H0T-ITPF to DVR iDS-7116HQHI-M1/S(C) inspite of the fact that the cameras are 5MP and the DVR is not ?Best Regard

Hi Sinbad Thx for your replay . I just need to clarify that IVMS-4200 is connected to the cloud not directly connected to each NVR using the IP of NVR . When setup iVMS-4200 , We first login to cloud account where all NVRs (Local & Remote) - that previously joined this cloud account - appears so i can select and add them . So i think using IVMS-4200 as above is similar to Hik-Connect . Is that true ? Best Regards

Hi Sinbad Thx for your replay . Kindly find my below notes: Network settings on NVR is ok. We have tested without firewall and we face the same issue. Let me share with you that , on the same server with the same internet connection , I installed Android emulator named MEMU (similar to Blue Stacks) where i download Hik-Connect application under android . Once done , The issue has been disappeared and live view for all IP Cameras connected to either local and remote NVRs worked and streamed as expected.It seems that iVMS-4200 has an issue when live view for remote IP Cameras connected to remote NVRs.Does you or anyone in this forum experience any issue with iVMS-4200 when live view for remote IP Cameras connected to remote NVRs?Best Regards

Good Afternoon ColleaguesI hope you are doing good and safe . One of my customers has local and remote Hikvision NVRs . He has IVMS-4200 installed on a local server with the local NVR . This IVMS-4200 used for live view for IP Cameras connected to both local and remote NVRs . Kindly find the below notes: Using Hik-connect software from any android device , Live view is working as expected for all IP Cameras connected to local & remotes NVRs. Using IVMS-4200 software , Live view is working as expected for all IP Cameras connected to local NVR (on same LAN as IVMS-4200). Using IVMS-4200 software ,Live view for all IP Cameras connected to remote NVRs gives the error "Reconnecting . Error Code open SDK String Error [105] . (Playing video failed.) " So kindly advice how to solve the above issue ?Thx in advance.Best Regards

Thx for your feedback

Good Afternoon ColleaguesI hope you are doing well . We have installed almost 30 Hikvision cameras (Part Number: DS-2CE16H0T-IT5F) at one of our customers.We have two cameras that has an issue . The picture of those two cameras is not clear . The cable length between those two cameras and the DVR not exceeding 100 meters.All other cameras are working as expected.So any suggestion to solve this issue?Best Regards