ignatious

The defender program on it's dvr is giving me this error. When I choose test email, the error comes up after 4-5 seconds.

I am trying to set up my 4 camera NVR 04-1080P system that I have had for 5-6 years and I want to set up email alerts for when I am away from home. I keep getting the error, "connect server timed out" when I try to test email. I've looked through the manual and can't find anything about setting any time out or anything about a connect server. Can anyone advise me on the cure?

Yes, I find it inappropriate for the Defender company to pass on a tax to the consumer that is supposedly levied on them. I am being given a song and dance routine when I ask about this tax from the Defender company representative. I intend to continue my inquiry but I personally think that they need to adjust their prices and or stop trying to pass on their costs to their customers for a tax levied on them. It is simply not fair and makes them look crooked to me. They are not the ones who will need to pay the recycle fee on the goods they sell.

Has anyone else been charged a "environmental fee" for buying a camera from defender? I am the one that will dispose of the camera when it is scrapped so why am I being charged a fee on my purchase? I have written twice to them for an explanation of the charge and have not gotten a reply. It is not much but , to me, it is a matter of honesty and integrity. They are not going to dispose of the camera and they will not tell me why I am being charged. I have another 4 camera Defender system that I have had for 5-6 years and it works well.