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StephanieTreutlein

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Posts posted by StephanieTreutlein


  1. yeah, you would think. That is exactly what happened though and how I lost 4 out of 9 cameras, unfortunately.

     

     I had an installer do it who has gone MIA for the past 3.5 years. I believe he went out of business, so he is no help.

    Even on the DVR they are no longer visible. One thing I did notice is when I go into the settings on the DVR, the settings are all different for those existing cameras that cannot be viewed, but it doesn't allow me to change them.


  2. Hi @tomcctv

     

    It's been a few months and I never got this issue figured out. Rebooting the system, turning off the DVR, nothing worked. I even uninstalled the app. I still only can view 5 out of 9 cameras.

     

    I am trying to get this fixed as we had some intruders on our property last night and I cannot view the video footage :(

     

    Any help would be greatly appreciated. 

    Reminder: the 4 missing cameras disappeared when I accidentally swiped up the camera view on the app and "deleted it"

     


  3. Hello, 

    I am a complete novice when it comes to security cameras so I apologize for my lack of knowledge.

    I have a 9 camera security camera setup at my house, hardwired.

    The cameras can be viewed via DVR on my TV and SuperLive Plus on my phone.

    I have been running into the same issue for years now, where I accidentally swipe up on one of the cameras while viewing them on SuperLive Plus, which deletes the camera. After deleting I don't know how to bring the camera back to view.

    Can anyone please assist me? 

    I feel like this should be a simple fix but I cannot figure it out.

     

    Thank you so much in advance!! Much much appreciated.

     

    Stephanie

     

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