

StephanieTreutlein
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Posts posted by StephanieTreutlein
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Hi @tomcctv
It's been a few months and I never got this issue figured out. Rebooting the system, turning off the DVR, nothing worked. I even uninstalled the app. I still only can view 5 out of 9 cameras.
I am trying to get this fixed as we had some intruders on our property last night and I cannot view the video footage
Any help would be greatly appreciated.
Reminder: the 4 missing cameras disappeared when I accidentally swiped up the camera view on the app and "deleted it"
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you will laugh at me when I tell you I have no idea where the power supply to the cameras is? There is a big MESS behind my TV stand with 1000 cords and cables. Would it be likely that the cameras' power supply is there?
I honestly would not know where else to look.
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so turning the power supply to the DVR off for 5 min should reset everything and bring back the cameras?
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on the DVR I also only show 5 cameras, same as SuperLive Plus.
I agree it might be the DVR. But nobody ever really messes with the DVR. I remember manually swiping up the cameras on my app and they would get deleted and disappear from the mobile app AND DVR.
I am not sure how to reset either, the SuperLive app OR DVR?
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Hi @tomcctv
Thank you for the quick response. Sadly that does not work. It refreshes all the camera screens but out of the 12, only the same 5 show up that were there before.
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Hello,
I am a complete novice when it comes to security cameras so I apologize for my lack of knowledge.
I have a 9 camera security camera setup at my house, hardwired.
The cameras can be viewed via DVR on my TV and SuperLive Plus on my phone.
I have been running into the same issue for years now, where I accidentally swipe up on one of the cameras while viewing them on SuperLive Plus, which deletes the camera. After deleting I don't know how to bring the camera back to view.
Can anyone please assist me?
I feel like this should be a simple fix but I cannot figure it out.
Thank you so much in advance!! Much much appreciated.
Stephanie
Superlive Plus - Cameras deleted - how do I get them back?
in HD Analog
Posted
yeah, you would think. That is exactly what happened though and how I lost 4 out of 9 cameras, unfortunately.
I had an installer do it who has gone MIA for the past 3.5 years. I believe he went out of business, so he is no help.
Even on the DVR they are no longer visible. One thing I did notice is when I go into the settings on the DVR, the settings are all different for those existing cameras that cannot be viewed, but it doesn't allow me to change them.