Warwickuk

One of our PTZ cameras does not seem to be very reliable with bringing up the OSD, the iris + doesn’t always bring up the menu, on occasion it just seems to appear. any ideas on how to rectify this? Would love to have it a little more responsive. the model info is as follows Samsung STW SPEED DOME CAM Cam model from osd says 37ph

We have a qvis DVR, we want to be able to connect remotely to view our cameras, we do not have a static IP how would we do this? See pics of the DVR and screen

forgive my ignorance, BNC connection?? is the protocol likely to be pelcod? baudrate 9600?

based in Warwick UK. There is definitely power going to the the bbv control box, I think the camera also has power, but there is no video, also what is the protocol likely to be?

Are you able to tell me how it should be wired? I will have a look at the fuse, would this limit power or cut it completely if broken? Out of curiosity, I don't suppose you know how to access the OSD on this sort of dome camera??

We have a PTZ Dome Camera on the corner of one of our buildings, It has been up for a couple of years but has stopped displaying video on the display in our control room. the wiring all seems ok if a little bit of a mess, But have read up and think it might be something too do with power?? If anyone can see anything obvious from the pics attached then that would be great.

hello, thanks for the reply. see below some images of the system. any help to configure this for remote viewing on phones and web would be great! Many thanks C

Good evening, we have had trouble with our cctv maintenance company, we have a DVR but not sure what model it is, don’t know how to update it and want to be able to remote access the video feeds so we can view from our mobile phones. Any help or advice on how we can do this would be appreciated, there is no sticker detailing models etc,