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ClosedCircuitCom

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Posts posted by ClosedCircuitCom


  1. i sold an Aventura DVR system to a customer a little over a year ago and i recently started to have hardware problems with the a 8 channel card only showing 4 channels. i have contacted Aventura to resolve the problem and they state that they want $495 just to talk to me!! they dont offer any way to repair the card or troubleshoot thier own product unless you pay them this $495 fee. for a year of tech support. looks like i will never be using aventura DVR again. any manufacturer would at the very least talk to thier customers to resolve the problem. The tech support was never really any good to begin with it would usually take weeks for them to respond and i have been trying to get the iPhone software to work for over a year and have called many many times, i have also had my customer call and aventura gives no response.

    what a great company, thank you Aventura.

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