I have bought this dvr
http://www.smart-tech.com.gr/details2.php?lang=1&wh=1&theid=9&thepid=405&page=1
and i installed it in a customer's ambulance. The problem which i face is this. This DVR has a hard disk which records data that you can take it out, in a tray.My customer has asked me to be able to put the tray off in the dvr and connect it with his desktop computer under Windows XP and see the history. BUT the disk is not written in any of all known formats FAT32/FAT/NTFS/Linux ext3/ext3.When i connect it to my computer it says Disk not formated.
Does anyone recognize this mobile DVR - brand ?
Has anyone faced and solved a problem like this ?
PS1. Yes i have contacted with company i bought it - They can't help me.
PS2. The Dvr has a usb that you can connect it to laptop (under Windows) and u can via software take backup from your files but my client wants to be able to take out the disk-tray, install the second one he will have, and read the first one in his desktop computer.
Hope i was detailed enough - Forgive me for my bad English