jimbwavs 0 Posted March 9, 2008 I tried to setup a customers home computer to remotely access their geovision camera system. I configured the ActiveX controls (and looked for firewall issues) and this is the only computer that cannot access the system remotely. I have configured many computers for this type of access with no problem. The computer is able to access the Compression Selection page, but will not allow me to select the internet connection or multi window area (grayed out) - it's almost as if the computer is not allowing the initial download to perform. Wouldn't you know that this computer is the owner of my customers company - typical. Thanks for any ideas!!! Jim Share this post Link to post Share on other sites
ezCCTV 0 Posted March 10, 2008 Disable any AntiVirus or Firewall Security applications while you try and connect. Add the site to the Trusted Sites group in Internet Explorer, and make sure that Trusted Sites is set to Low security. Share this post Link to post Share on other sites
andy_geovision 0 Posted March 11, 2008 Dear Jim, Please try the following on the remote PC. Open up the IE browser and change the Active X setting. On the top of menu bar, go to Tool >> Internet Option. Select Security tag >> click Custom Level. You will see couple items related to ActiveX. Please enable all of them. Click OK to save the setting. Sincerely, ______________________________________________ Andy Chen Technical Support GeoVision. Inc. +886-2-8797-8377 ext 287 www.geovision.com.tw Share this post Link to post Share on other sites
ezCCTV 0 Posted March 11, 2008 This is basically what I recommended, but this opens up ActiveX for all sited you visit. I would recommend adding it to the Trusted Sites, and changing the ActiveX setting for that group alone. Share this post Link to post Share on other sites
lilbit 0 Posted March 18, 2008 Did any of the suggestions help on this? I am having the same problem with DVR 4000 system. Many Thanks Share this post Link to post Share on other sites
rory 0 Posted March 19, 2008 Limited user wont be able to install ActiveX. Log in as Admin then download and install the ActiveX, or install a client application and use Run As to login as an Admin (make sure Secondary Login service is running) They might have other services disabled which can stop it from working also. Share this post Link to post Share on other sites
