8 ch DVR problem-any suggestions pl

[muneeb138 0]

Hi

 

I sold Argus JSD-800 8 ch DVR to a customer and a problem arises after one month.

 

all 8 ch. are working fine on Live View but in playback mode four cameras from ch 1-4 are not giving display, the other ch-5-8 are working fine and showing the record.

 

this problem occurs for about 8-10 hours each day. that is the all 8 channel show recording for some times and then suddenly first 4 cameras go off.

 

 

i replaced his DVR and gave him a Brand new one (tested one)

but this problem also occurred on that DVR too?

 

please tell me the solution why this is happening

is their a software fault or hardware prob

[jhonovich 0]

I have never used that product and my comments are only going to be speculation.

 

That being said, if the same issue is happening on 2 units, I agree with you that it is likely software.

 

It looks like a recording scheduling issue. Could it be that by default some channels are not set up for recording or not set up for certain times of the day?

 

This would explain the problem though I can't understand why anyone would set such a default.

 

Check the configuration for any scheduling settings and see if somehow the schedule has these cameras not recording for that period.

[muneeb138 0]

okkay i'll try disabling shedule recording...and inform it here again

 

let me try it.

[muneeb138 0]

I tried changing shedule recording mode to Motion detector + Continous record, and this solves my problem,

previously it was set to factory defaults 'continous record' only and this is causing that problem.

 

i wonder why i cant get proper recording by enabling just Continous recording.?

also could you tell me what does the mode 'Motion + Countinous record '

actually does , i mean if it is already recording continously then what will be the advantage of Motion detector?

[C7 in CA 0]

also could you tell me what does the mode 'Motion + Countinous record '

actually does , i mean if it is already recording continously then what will be the advantage of Motion detector?

 

 

For example we do this exact thing regarding access to the server room for one client. The camera is looking down a hallway recording continuously at 7.5 fps but when motion is detected at the server room doorway recording is bumped up to 30fps.

 

Another advantage is the motion recordings are "flagged" and easier to search through then hours and hours of simple continuous recordings.

 

I like to record continuous for peace of mind knowing I will at least capture something if motion detection fails or is foiled somehow. Even if at a low framerate.