whyme 0 Posted September 28, 2009 Hi, again another newbie asking questions. I have a AVC-760 A, with one camera connected. I can logon to the DVR through the web browser but am having trouble using the Video Server E software. I have installed the sofware on my XP and Vista computer but had no luck every time i get "Login Procedure Failed". I am currently using a ASUS wlg-500gp router on my home network. All as is factory default, including ip addresses and ports using the search icon in video server e it can find the dvr just won't let me login. I have tried multiple things including different ip addresses and port numbers and am now at a bit of a loss. Any help greatly appreciated whyme Share this post Link to post Share on other sites
scorpion 0 Posted September 28, 2009 The AVC 760 A with Video Server E? I think you have a regular AVC 760, and this has the IDE drive. The A series has the Sata drives. _________________________________________________________ If you can see video through the browser then this tells me that portforward is good. If you can see the DVR in Video Server E, but you cannot log in. Question: Are the words a bright black, or are they a shade of grey? If they are black then it should log in. If it is shaded grey then you need to switch to Video Viewer remote software, and you do in fact have a Sata A series. What software came with the DVR? What do you think? Share this post Link to post Share on other sites
