Saito 0 Posted February 19, 2010 Hello. My name is Saito. This is the first post! I plan to install Milestone XProtect Enterprise with a vivotek PT7137 camera. I can see the camera image through IE and add the camera into the system thogh, XProtect Recording Server cannot recieve any image from the camera. I guess it might be network problem. If you guys have any ideas, please let me know. Thanks. Share this post Link to post Share on other sites
ipman 0 Posted February 23, 2010 Does PT7137 present in the list of Milestone compatible cameras? Share this post Link to post Share on other sites
Saito 0 Posted February 25, 2010 Does PT7137 present in the list of Milestone compatible cameras? Hello ipman, Yes, please confirm the vivotek section below. http://www.milestonesys.com/support/questions_and_answers/supported_hardware/enterprise_pro_basis_plus? I guess it might be network issue, but i couldn't solve it Share this post Link to post Share on other sites
Tisko 0 Posted March 3, 2010 Make sure that your Milestone software is up to date. I purchased an encoder not to long ago to work with a Milestone Trial software because it was listed on Milestone compatible devices, but the software was out of date so I could not get it to work until I updated. Share this post Link to post Share on other sites