dvr network problem

[flame 0]

hi guys,i have fuho dvr http://www.fuho.com.tw/PRODUCT/DVR/16CH/HA-2616A-1.html like this one but its 9ch and triplex (not pentaplex like this one),i have connected the dvr to the network,i made all settings to the router,made dyndns,but i have problem,everything works i can access the software of the dvr remotely by the local ip and outside(internet ip),but when i use the software to see the cameras (the software is called netviewer) i can see them from the local ip but i can't connect to the dvr from the outside ip(now dyndns).its weird that i can access to the dvr system software throw the web,but i cant see the cameras throw the software.i have installed this model of dvr several times at different places and i didn't had this problem.here is the problem what pop's up http://imageshack.us/f/834/dvrc.jpg/ ,and the dyndns to try anyone if want http://pumpatetovo.dyndns.org/

anyone can help me ?

thanks ahead

[tomcctv 187]

Hi in your snap shot you are using firefox ?? do you get the same from IE

[flame 0]

its an software,if you open the dyndns http://pumpatetovo.dyndns.org/ you enter to the dvr internal software,you cant view the cameras throw a browser ,you need an software,you can download it from the dyndns,and click netviewer,and then you can view the cameras throw the software,you press the two laptops button on the right panel from the software,then you write the dyndns at the ip add.,the user id is admin,and the password is 1111,the port is 5000 and connect,but doesnt work,it opens the dyndns at the browser but not with the software xD

[tomcctv 187]

you need an software,you can download it from the dyndns,and click netviewer

 

 

but in your image you used firefox to goto the dyndns. and not I.E. (Retrieving via IE Browser

Access DVR IP via IE browser picture comes up as follows.)

[flame 0]

i can access the dvr throw any browser even IE throw the local ip and throw the internet ip(now dyndns) ,but this one needs software netviewer to access the cameras ,i can access them localy but i cant access them throw internet,it looks like this , i access throw the local works fine

,but when i try to access throw the dyndns appears this

[tomcctv 187]

but when i try to access throw the dyndns appears this

 

 

are you trying to access dyndns from your local network.

[flame 0]

i tried from 10 different places,it does the same,not only from home

[tomcctv 187]

i tried from 10 different places,it does the same,not only from home

 

 

 

from your home it may get blocked. have you tried just using your external IP and port from an external location.

[flame 0]

yes it does the same,i checked with the dynamic ip,not the dyndns,from another place,it says can not connect to the video socket daemon.please try later

[tomcctv 187]

yes it does the same,i checked with the dynamic ip,not the dyndns,from another place,it says can not connect to the video socket daemon.please try later

 

 

 

hi. just logged on to your ip with I.E and everything is fine. log on with firefox and error message.

[tomcctv 187]

http://

 

Uploaded with ImageShack.us

[mdineen 0]

Hi. Do you mean that you can view over internet through browser after it installs plugin, but you cannot view using standalone software?

If so, you need to open port 5000 in your router for the IP address of your DVR.

Port 80 is probably open already so the browser method works, but if 5000 is not open, the standalone software will not work