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ran

Webcam issues

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Hey all,

 

Have an issue with logging into a GV-600 ver:5.4 on a Win2000 OS that's been going for the last couple years with no problems. Everytime we try to view the webcam or remote playback over the last couple of days, we get message saying we need to "install the latest version of directx". JPEG image viewer does not work either. Can log in and check server info and everything seems to be up and running ok. I've tried from several different PC's, all with directx 9.0c, all getting same message.

 

Any help would be mucho appreciated. thx.

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Make sure you have Java installed to get JPEG view to work. The DirectX error can also be an OCX error. Try running the webcam from the local machine to see if that works. Also, if you can upgrade to a 6.xx version of the software, do it.

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