Qvis Security LLC - Contact Info?

[jcm 0]

Anybody got recent / any contact info or method for support on QVIS video security products?

 

Qvis Security LLC looks to be out of business. I know that they are related to ADATA in the UK, which seems very much still active; but I can't tell how, and they won't return my calls and/or emails.

 

Looking for support on a QVIS Cyborg Hydrid DVR/NVR we bought from them. But, not having much luck.

 

Thanks.

[ssnapier 0]

What is wrong with it?

[tomcctv 187]

Sounds like you bought from 3rd party

 

Qvis will not support end user .

 

 

What is the problem with your NVR

[jcm 0]

Not a 3rd party, I'm a dealer. Luckily, I only have 1 of these in the field.

 

The NVR works fine, but the client would like to add an IP camera, and I do not know what cameras are compatible. We would normally buy one from the vendor, but it seems that they have closed the US office.

 

The rest of the QVIS gear we have purchased is OEM Dahua, but this piece is not AFAIK.

 

I have tried to get support from A-DATA UK, but haven't had any luck so far.

[tomcctv 187]

Is it the cortex hybrid you have

[jcm 0]

Its the CYBORG HYBRID 4U RAID 5.

 

http://www.adata.co.uk/Catalogue/Adata-CCTV/Hybrid-NVRDVR/ENTERPRISE-HYBRID-DVRs/CYBORG-HYBRID-4U-RAID-5

[ssnapier 0]

You might try contacting another dealer and see if they have that data:

 

https://maps.google.co.uk/maps/ms?msa=0&msid=215915275095147312592.0004b88901119195de903&hl=en&ie=UTF8&t=m&ll=33.957648,8.140848&spn=57.308603,211.756969&source=embed&dg=feature

[jcm 0]

Great, now it starts to give me trouble, won't "mount" the drive and boot.

[mkkoskin 0]

Only email i could find related to support is: support@qvislabs.com