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yukardo

Problem communication Hikvision though VPN

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Hi Everybody,

 

I have a problem.

 

I have an NVR Hikvision model DS-7604NI-SE/P. It is connected to a LAN network and it works fine. But when we connected though a WAN to see the cameras remotely, it does not work. The NVR appears connected but it does not show the cameras video.

 

Our client use a VPN to connect both sites. They have other brand NVRs and they work fine.

 

I hope you can help me.

 

Thanks.

 

Regards.

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