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How to watch zosi system on mobile

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Hi i have a zosi dvr 8 channel cctv system with 1tb hdd i brought of ebay last year i have had  nothing but problems with the system from day one.Long story short i cant watch them on my mobile, this is the only reason I brought this system.my dvr says its hooking up to my home network but i stll cant hook up on my mobile. Is there a solution to this problem please. I have contacted zosi but dont get any we're.

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