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PRONAS storage went back to default settings

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Hi Techs,

I am expecting a proper solution with reason for the below error which i am facing now.

we have PRONAS storage with attached JBOD to ACTi NVR CCTV System. suddenly we face an issue that NAS got hanged up and stopped recording so we had to restart to ensure it will be back to normal but unfortunately its back with default settings with default IP and its doesn't show up the drives such as Volume groups and RAID.

Please advice on this how to solve this and what is the cause of this error.

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