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NCD on all 4 screens

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Hi all, I have been asked to look at a CCTV system for a friend, they have an Alien Megahero DVR with 4 cameras hard wired with BNC connectors, as far as I can see everything is ok and it used to work but when I log in locally 192.168.1.*** and login with defaults the screen just shows NCD on all 4 screens (what does this mean? I've googled but no help (No connected device ?) when I search for devices it sees the DVR on an IP etc but no cameras, is this normal? Not sure where to start and the company this was purchased from 2 years ago refuse to come out 





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