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inspire dvr

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Hi can anyone help please I have an inspire 4 cam system fitted at our business premises, been working fine the last couple of years for remote viewing on my phone and home laptop, the issue now the dvr seems to stop red light flashes for 3-4 minutes losing remote viewing this happens every 2-3 hours any help or suggestions please?? and I don't have the dvr password ARGHHHHH.....

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