Crackerdog 0 Posted November 2, 2021 I have had this system for 5 years and set up a long time ago , Virgin sent a new router super hub 4 and nothing worked , all ports were set up and its working but only on my mobile data and not on my home wifi. so the internal network is blocking the cameras but I have no idea why This seems to be the opposite of the issues I had setting it up. Any ideas would be welcome cheers Paul. Share this post Link to post Share on other sites
tomcctv 187 Posted November 2, 2021 Hi. you need to setup a new rule on your mobile app (add device) call it home … under description and enter your recorders local IP address Share this post Link to post Share on other sites
Crackerdog 0 Posted November 2, 2021 perfect worked thanks strange that i didn't have to do that before though it all worked from the one setup cheers Paul Share this post Link to post Share on other sites
tomcctv 187 Posted November 2, 2021 37 minutes ago, Crackerdog said: perfect worked thanks strange that i didn't have to do that before though it all worked from the one setup cheers Paul you can also have run the qr code again …. This allows both … home and away but doing it the way I recommend….. has just the away from home using the server setting new rule for local iP is only on your own network …… and you will notice at home your video on app is a lot quicker Share this post Link to post Share on other sites
