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PTZ information in screen

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Hi guys
have you ever seen this?
 
It should be information about PTZ, but I cannot remove it from the image. This is not an OSD.
I tried factory default and FW upgrade, but without the result.
 
Honeywell HDZ302LIK
 
Than you for reply.

278373458_10218448976696314_5934262732028001299_n.jpg

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