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k1lla

Presets no working through DVR SOftware

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I am unable to set and use the presets through the DVR using rs232/rs485 with a PTZ dome with Pelco P protocol. I am thinking that maybe I need to be using another adapter besides the rs232/rs485. I believe the DVR manufacturer makes a DIO card or something. The DVR software does allow me to PTZ remotly no problem, except trying to do this remotly is a huge PITA. Has anyone encountered this problem before.

Edited by Guest

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Presuming you are using a PC-based DVR running Win2k or Win XP you could try using PTZ Pro which is a software-based controller that works thru conventional com ports and RS-232/RS-285 adapters. This comes with a 15 day trial and runs entirely separately from your DVR Software without using any significant additional resources. The software supports Pelco P and D Protocols with multiple cameras and multiple users over the internet / network. You can download PTZ Pro Server and PTZ Pro Remote from www.vidiguard.com

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if you are able to control the ptz with the software, then the converter isn't the issue. if it was, you would get no control.

 

which dvr/software are you using?

does it support presets?

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I am using the K-World 7134b Capture cart with win xp and pelco p protocol ptz... So far K-world tech support has sent me an updated software version 1.5.1 which has allowed me to work the presets from the server only. I have e-mailed their tech support in Taiwan and hopefully they can get the remote software to work with the presets as this is the most important feature to me. Also I have no auto function either.

 

In addition I have been in contact with Vidiguard who has been extremely helpful in getting me going with his software. I will keep working on both programs until I get the functionality I need.

Edited by Guest

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Tech support at Kworld is being extremely helpful and they have assured me that their software works... They believe that I need their DIO board to get functionality of the remote presets and auto function. They are mailing me the DIO for a trial. My gut feeling here is that it is their software that is causing this.

 

edit.. received DIO card no change...

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