Help needed with software solution

[ibby 0]

Hi,

 

before i start to ramble on about the problem, i do not know any thing about cctv, iam just trying to help some one.

 

They are using a program called safeking to view and monitor the diffrent cameras.

 

All is well when you are sitting at the PC, however when you try to remotley dailin, and look at the camera all you get is a Blue screen, in place of the image!

 

I have tried Remmote desktop (in windows) and also tried logme in

both resemble the same problem.

 

can any one give me some advise on what software i can run so the client can view the cameras when hes away and off site.

 

I hope this is the right section.

 

edit they are not IP cameras but BNC.

[user1 0]

Sorry I can't offer much about that solution, but can certainly verify Remote Desktop is not the way to go. Is it just one camera that goes blue or are you trying to view more than one? It's possible that it's a firewall issue not allowing video, but unlikely unless a corporation with rules.