Avigilon moving video to a new drive

I have just added a new drive to my system and would like to move the existing video from current drive.

I tried a few things, but had no luck. I copied the files to the new drive in hopes Avigilon storage would see it and give me the option to change the volume size.

Thanks

What was the drive letter of the existing drive and what is the letter of the new drive?

Also is it ACC 4 or ACC 5?

The current drive is G: and the added drive is E:

It is ACC 5

When adding or changing drive volumes, acc needs to create a new configuration file.

Better off exporting needed video in native/raw or avi and start with a fresh setup.

All data will be wiped, but makes for a clean slate...

You will be able to change the volume size but moving video can be tricky.

I would try this:

1)Copy video to new drive

2)Power off machine and unplug the power for the old drive.

3)Power up machine and change the new drive so the drive letter matches the old drive.

4) Restart the machine

5) See if Avigilon sees the new drive as the old one.

6) If Avigilon does see the new drive then stop ACC5 server > click Storage > Change Volume Size

If that doesn't work call support they are the best in the business.

Thanks for the info.

I did copy it and hoped ACC would recognize it so I could change the volume,but I didn't changed the drive letter or unplug old drive.