tomcctv

Go to guide on menu and hold phone upto QR code

Hi. Cnm went out of business 2012 so your best replacing everything your system is coax ..... yes you can use your existing cables and power supplies you need to look for HD analog which are either cvi tvi ahd or anything called 4 in 1 ( can use all formats) what is your budget

Hi. You need to remove app and install it again if your last update was December then auto update must not be on as it has updated 3 times since December... last update was yesterday Maldonado don’t use the gdmss lite as it is no longer supported on any platform

How long does it take to be 1 second off week month year ? why do you want both displayed ?

Hi is this message on your dvr screen or mobile screen is your system working normal .....just blocks mobile

Ok so we know your problem we ask a few questions ..... and you get answers your answers are not very helpful

Can you post a picture of your menu screen

So what do you enter in password screen ?

Hi. Just checking but null means leave the password blank if you have entered null in password you might of locked your dvr ..... switch it off for 20 minutes and try again just enter admin as user and password leave blank

Hi. 7200 unit is SDI only is your 720p sdi or tvi. Hikvision recorders are a mine field.... everyone else make multi format recorders and hik deside to make sdi only on the 7200 series but why display for a few seconds then off

I know what camera it is ..... but answer will always be the same .... you can’t control the lens from your ptz control

Is this a secondhand unit ??? its not new with setup joystick at camera it is just a standard p400 camera and it has no zoom control via ptz settings only electronic/ lens setup

Hi the p400 is a good camera the camera has a motorised lens not to be mistaken for a zoom lens on your recorder (tvi) you will see coax control which allows you into the camera menu to do settings you will not have ptz control for lens on either recorder or app

there are many camera that do NTP but in the ops case having ip cameras stream to a recorder it is common practice to switch off camera time .... and the most important time is what the recording device is using and displaying of footage

How many days are you looking at storing 1 hard drive only for that recorder problem is only 1 data connection. 1 sata port cants be split It would just mirror the first drive plus you would pop your recorder as power unit would not be good enough

I still don't understand why your using the native recordings ........ AVI is the standard format ...as is by most recorders you could keep it easy and use the CMS software but it you can reload the player exe software onto your recorder ftp://211.75.84.102/ap/Video_Viewer/VideoViewer_Setup_M0205.zip

Hi. Yes we know you keep getting the warning ..... YOU can not play dv5 direct on your PC you need software and then after viewing you still need to convert. Have you used the CMS

So what software do you have on pc to view dv5 files also what happens with CMS

Hi. Avi is the standard .... why do you want it in dv5. (Which is it’s native data)

Hi no that is not possible what size hard drive is in now

Hi. I would try powerline plug with a 4 way poe switch at garage should have no problems at all. And a good cheap solution powerline are cheap and always a good idea to have a set at home. I would buy a set .... plug one into your router and other in your garage.... then switch WiFi off on a laptop and connect it to the powerline in garage and see if connects and allows you to watch something like a YouTube video ... if does your good to go for around $40 one thing I would say is don’t use 4k cameras at your garage end .... either lower your res from 4k to 4mp if already have the cameras or buy the lorex 4mp for that area ..... h265 will be good for 4x 4mp over powerline. Netgear are good also they do a 4way poe switch for around $40

Hi. It is not a good idea but it all depends we’re you are located if your located were you have all weather seasons .... then no because the camera will also need heat ......most outdoor ptz cameras have a heat module which is needed to stop camera fogging up with different temperatures if like Australia or Arizona then it would be ok

Hi. This sounds like it could be a licence problem. How old is your dvr ? try setting your pc date back to 2017 then down load some footage from dvr and see if that plays

Hi. I would look at lorex over the Swann looking at the Swann spec ......they live in dream world 4x 4K cameras with audio with 2tb hard drive and they say 300+ days recording You will be lucky to get 3 days with 24/7

Hi. No it’s not possible if both systems are the same .... see if there is any firmware updates