tomcctv

2 hours ago, johnsloan said:

The dvr4-4680 model is however listed as working with the 3mp swann cameras

Sorry that is not the case at all 4680 does not have heat detection and only 2mp 

someone is confused…. The pro 3mpmsd is a heat detection 3mp camera and will ONLY work 4780 DVRs and above

4K ……. Please read posts slow ….. I said will not take OR RUN 4K 

run being the dvr output which is what you mentioned in your first post. There are two types of 4K but what you find in cheap cctv units is rendered 4K (1080p stretched) not a true 4K 

software the 4680 and the 4680rn have different softwares as there not the same unit ……. Which is what I said in first post about formats ….. cameras are not compatible 

I come across this all the time with domestic Swann systems …. So many makes rebadged and compatible being the main problem

with the cameras you have purchased 3mp heat detection 

there is no software that can change your DVRs hardware ….. your hardware is 2mp standard with nothing in your dvr for heat 

Swann is a diy kit …. Made easy for the diyer to install ……. Which is a bit of a useless comment from Swann as most systems diy or pro are installed the same

you also need to remember the 4680 range has been out 5 years so not exactly new

move from Swann on your next upgrade and you will see a big difference

1 hour ago, flipper20 said:

I have purchased some additional cameras online and I have realised they are 3MP and display an error resolution too big. I have no option in the Encoder settings to adjust the resolution of the cameras. 

Hi. The k8204 is only 720p unit  so can’t be upgraded to 3mp 

how many extra are you adding as it’s only a 4 way system 

this is the problem with wireless systems …. Short life span ….proprietary software ….. proprietary cameras 

9 hours ago, geniesurveillance said:

hi friend the update is verry necessarie for the new look and the P2P. if you encounter the probleme withe connect P2P on your fone the update resolve that thanks

you may visite my chanel on youtube : 

This is not always the case …. Software will not upgrade your system  infact it can damage the unit if software is not the right one for that model 

2 hours ago, johnsloan said:

I did wonder if there had been any third-party firmware for these that might unlock features in the DVR. 

 

Hi I got a reply for you from Swann 

the dvr-4680 -46804or 46808

will not take or do 4K it’s is only 2mp ahd system and is also not produced anymore as you can see from last update November 2021

you need 5 series for 4K 

we’re are you based ?

5 hours ago, BrooksideTh said:

I hope someone can help. I have a Hikvision DVR. Is it possible to change which channels signal is sent to the BNC Video Out port or will it only send the video signal from channel 1. Any help would be greatly appreciated.

Hi are you talking about the spot monitor output ?

you only need to move which image you want too the bnc ch1

38 minutes ago, Vankata said:

I have tried re-crimping the wires 2 times and still doesn't fix the problem.

Hi which wire code have you used 

T568B should be on both ends

Hi could be a faulty or incorrect wired Ethernet cable 

but before you look at that … on both of your recorders remove the network cable from router …. In recorder settings on both go to network and tick the box that says DHCP …..then at router switch it off …. Reconnect both recorders and switch router back on … give it a few minutes and then try your connections …. You should see under network on both recorders a new IP address has been assigned to each recorder … it’s that iP you now need to use to connect. …. You can also untick DHCP as well

try this first

Hi. Can you list dvr used and type of ptz

some units only allow 1 ptz on flureon

some you have to set ptz channel from menu

Hi you need to check which software your dvr is running now

Firmware Version: V8.1.0-20211109

is the last one for that model

were are you based … as this can effect the software type

Hi unfortunately holding Swann accountable is going to be difficult 

swann don’t make CCTV but they do licence there brand name for others to use 

hikvision

xmeye

seeyou

Qmeye

you also have different video formats TVI CVI AHD some do all some only use one format 

there apps are also poor compared to what is available now

swann will ask were your firmware came from and use that to get away from any responsibility 

you might be better just swapping out the recorder for something better and support 

12 hours ago, bobthebob said:

 

thanks for bearing with me on this:

I need to research them more.  are you talking about poe cameras being directly plugged into the nvr not being affected by loss of internet? 

 

Hi … even Poe has nothing to do with the internet…… Power Over Ethernet is just a way of getting power to something with Ethernet connection

also internet and network are different 

local network = iP camera setup does not need 3rd party to work …. Can be setup anywhere and it works

internet cameras=  need the internet to work via a 3 party server without internet useless…. Can’t store footage for a long time unless paying silly money to store on someone else’s server

the only time a iP system uses the internet and this also applies to standard coax analog is when you want to view it remotely via a app

1 hour ago, bobthebob said:

if they were to do this again, with ip cameras = no cameras.  why would someone disconect me there?   It made me realize ip cameras have several limitations vs hard drive recording

Hi this is not the case infact it would do nothing to iP cameras 

this is the problem with security cameras …. These days there are two types … and diyers get it so wrong 

there are cctv cameras -analog / HD analog/ and IP

these are true cctv with no 3rd party involvement at all 

then there are the cheap smart cameras …. And should never get mixed up with cctv

smart cameras need registration to a server for them to work and some also need a monthly fee for cloud storage and also a fee to collect footage  …… lots of money to buy smart cameras and run yet no control over the equipment you have paid for 

CCTV … or IP system like the quote at top of this post 

iP systems don’t have any connection to network away from your home ….. you can set a system up in the middle of nowhere with no internet of phone or wireless and they work

smart cameras like your reolink need to run on a China server ….. infact 2020 reolink we’re caught storing data from smart cameras ….. and also your original problem audio is also stored by 3rd party 

What make is your camera and what app does it use

Hi …. This is very normal with cctv.

infact it helps the police ….. it would of also shown someone else or a car in that area if a person or car went past

what your looking at in the video is motion detection with pre and post operating…… it saves on disk space and also only records the motion detection area 

the original footage will also have a signature/ watermark embedded into the video which will tell the police the video settings at the time with onboard clock ….. all systems have it

my concern about the video is ……. Cctv is a information collector…. It’s puts together a story from main camera to others around the area even if a mile away 

but no one has talked about the car that disappeared……. It activates the motion detection 2.30 am as it leaves ….. can see the car top left (break lights) so more video is needed before 2am to see when that car entered that area (could of been sitting there for a while) but what is needed now is video from area of the car …. At that time of night not many cars on the road  so should not of been that difficult with a start time line of 2.30 am

but unfortunately police don’t investigate to where it’s takes there man power up 

I don’t know when this was but important cctv will now be lost from other systems

also I was involved in a drive by shooting 2years ago when we was asked to download video of we’re they abandoned the car …. Did not show much …. Just them looking for a quiet place to leave the car …. Except some more information on cctv showed one of them was on a mobile phone at the time …… it was 3.10am not many called are being made at that time so cell tower information at that time revealed on 7 people were on cell at that time …… there were caught because of there cell number

Hi they won’t work … they ran out 12hours ago

Hi this is very common with cheap smart cameras …that’s why there cheap  to flood the market

best thing is break it up and bin it

Hi the menu looks like xmeye range

try these 3 codes ….. switch unit off for 20 mins first……… reason being they lockup after 3rd code attempt so if you have tried codes before the 20 mins switch off resets the unit

these codes end at midnight tonight 

737840
795520
374560

Hi your best option is to post a picture of the main menu screen

1 hour ago, Biker 1941 said:

Hi this is my first venture into cc TV I have been given a set up set up By .a friend who is updating. It is a QVIS APOHDRTIO -4BB. My first question would be, does this model have a generic name like viper or KESTRAL. Thanks very much for any help. 

Hi it is called the i-Apollo there is no updates for it as it’s 10 years old … but it still have a full working remote app

5 hours ago, germolsystem said:

Hello everyone! I am new on this forum. 

I searched among the topics, but I couldn't find a suitable one. I am asking for help in refurbishing an old cctv ptz camera.
I have some old working Samsung Techwin SPD-3750 domes.
I would like to refurbish the analog ccd with an IP block camera replacement.
Do you know of a compatible transparent hemispherical cover?
Does anyone know which topic to post this problem in?

THX!

Hi. It is not a simple as you think infact it’s pointless… you would be better off selling your working ptzs and putting the money towards new iP ptz which is a cheaper option anyway

reasons why

analog ptz go into startup mode on first power….. head spins for pan and tilt central point then zoom (focus check) this is all done on heads management then allows ptz to operate …. Changing camera head from analog to iP you will loose the zoom central point as the ptz head management can’t read data … analog is done by sensors

next problem

power difference…. Samsung is 24v so you will need to go Poe on camera head and another supply for old ptz control ….. and this gives you another problem  analog ptz controller will not control zoom on iP camera

so a analog ptz controller needs to be used to pan and tilt and a network controller or nvr for zoom control … this also gives you the other problem …. You can’t have control at all if using a app for nvr to control ptz 

as far as replacement domes for camera to fit you will see 10 years ago in forum search it is not that easy and expensive…. We used to make them years ago

12 hours ago, AnnkeDave72 said:

It's a WD Purple 3TB. It isn't new It does however have quite a few hours on it.

Hi. There is always a reason why I ask a lot of questions…. Put them all together  and get to the problem.

I’ll explain why you think your system has been hacked now knowing your hard drive history without your system not on any network

a hacker will first change your password and lock you out cctv that 98% of all hacks

in your case it’s not a hack it’s using a secondhand hard drive that is already infected with a malware or spyware that it has been infected with on what ever else it was used in 

I trying to think of a simple way of putting it 

look at is this way your hard drive has Alzheimer's its confused 

also known as corrupt hard drive. bad sectors slowing speed

the good new is malware or spyware on your hard drive will not get onto your nvr it only writes to a hard drive there is no storage on your nvr to be infected

its always been said always use a brand new hard drive straight out of the packet and into nvr …. Then the nvr will automatically format the drive for it use on that nvr

so don’t waste money on a new nvr just buy a new hard drive

Hi your easiest solution is to swap out your nvr …there a cheap solution

as far as car on one screen and not the other depends on how live view is configured on your unit …. Some new so called 4K systems like yours needs to be processed (4Kviewing)this also uses hard drive

do you know what hard drive you have fitted to your unit 

1 hour ago, AnnkeDave72 said:

But that wasn't my question. The questions are does the motherboard have a WiFi chip which isn't on the specs. 

Yes it was your question….. secret Wi-Fi chip is your second question

the answer to your problem is the same above faulty hard drive and it is common 

you can also go into your router and look at inbound traffic …. Or contact your service provider for information on inbound 

constant freezing play back = this can be something as simple as wrong hard drive fittedWriting speed wrong

——————————————-

video playback 6 secondsslower than HDD time marker and on and on = sign of bad sectors on your hard drive

sectors not in order to read so takes longer because of faulty sectors

—————————————-

these are your questions in your first post

which points to bad hard drive ……. Your system even has a operation log ….which will show everything

38 minutes ago, AnnkeDave72 said:

The hackers were able to hack it. Looped video feed, constant freezing play back, video playback 6 seconds slower than HDD time marker and on and on. This is probably a very naive question but how was it hacked if it didn't have WiFi and I didn't connect it to the internet by the ethernet cable?

Hi without your system being on internet it won’t of been hacked. 
your symptoms are also the same as a faulty hard drive…… in your case a lot of bad sectors….. this would be my first thing to sort out 

replace hard drive and also check time and date is constant

1 hour ago, narinesa said:

US dept of defense uses dahua and hikvision with various cameras using onvif configuration which most cameras have.

Sorry but they don’t ….. uk government or Australia don’t use hik or dahua either

https://www.reuters.com/technology/us-plans-impose-sanctions-chinas-hikvision-ft-2022-05-04/

your thread was for best 4K ….. good luck on a full 4K from both hik and dahua as both nvrs come with restrictions and limits 

you have done homework on finding the cheapest systems instead of reliable ones with good apps and software  yet not come back on your findings for a TVT nvr …. Well below your budget and one of the best systems out at the moment