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tomcctv

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Posts posted by tomcctv

  1. Posted

    Hey Tom, that would spoil all the fun for me. I see two HD's under system and setup, drives D and G. I see no option to set a partition, there are just two buttons that say add and delete. I so see a system configuration setting button and under that a partition table, but nothing is showing. There is an Isci setup button also under this.

     

     

     

    hi. then you are going to have to put a partition in on 1 of your drives and also you dont have the dome showing in your list.

     

    you cant format i drive that has already been in your dvr. you will need to take 1 out (the 1tb) and format it on your pc then re install it and it will go to HD set up.

     

    but since you are going to have to do a little work on your dvr. i would also do the software up dates it will take about an hour.

     

    i will pm you the new software updates and a full manual for your dvr for how to partition HDDs.

  2. Posted

    Not sure what tom's comment is about, "if you dont want your network secured" - if your cameras/NVR/VMS on on a completely separated network, they're plenty secure, unless someone brings a laptop into your store and plugs into the switch...???

     

     

    is that not what i said to do. (own network) if he just plugs into the existing network .... thats the part he is not secured on.

     

    but anyway things will have changed in two years

  3. Posted

    Just a quick "warning" to all out there that plan on using Avermedia. As far as the server software running on Win7 it is fine but there is a real mess with how IE and Remote Counsel "don't work" properly.

     

    - you have to run the software as an administrator, which is not bad if it's a one time thing, but it has to be used each time

    - from IE the ActiveX downloads everytime you logon BECAUSE the process on the Win7 client side is not working properly. I get a language error..........I get popups with nothing but question marks in it, and this repeats EVERYTIME I log on win a Win7 or Vista laptop.

    - If you download and use Remote Counsel you can actually get around IE somewhat BUT if you use the Event Log you'll get the language error popup again....

    - I did contact Aver and to my surprise the "snenior tech" actually did not have a Win7 or Vista machine to check my findings....duh!

    - I do appreciate that Aver answered the phone but I am amazed that Aver did not do any testing on the Win7 & Vista platforms.....IMHO Aver did a industry "nono".

    - I've been patient but Aver has not impressed me with this one. IF there is a fix or a special do this and that thing I need to do Aver should have that on record.

     

    waiting on a fix and/or any help for the forum........I'm not bashing Aver.I love the product, I am just warning all to have Aver demo it on your laptop BEFORE you commit to a client who has nothing but Win7 & Vista. You'll go crazy trying to explain it to your clients....and more crazy reloading the darn thing....

     

     

     

    i have only seen this once before. and it has nothing to do with aver software. so you are getting on the remote viewer were you list your dvrs chinese lettering yes ??? and also when your pc has called for active x you get ??????????

     

     

    sit back and have a think. were you input your dvr in the remote ........ is not part of the software all you are doing is inserting ip and port number .... you are inserting that info nothing is comming from the software. your active x command should read avermedia technologies ltd as the licence. if you are not getting that then you also have a problem.

     

    the problem you have is malware its looking at keystrokes and active x commands. first run a full active x removal tool then run a good anti-virus software then re install your remote viewer or cm3000

     

    also remember you are having problems only with the pc you are logging onto your dvr with. not with the dvr its self

  4. Posted

    IP cameras are not just plug in and go. If you have no networking experience I strongly recommended you don't do this. You think you will be saving money but in the long run you will be wasting alot of time and money.

     

    Could u perhaps elaborate a bit more on that? The camera's get a IP address, and it should be pretty straight forward after that? Of course you have to consider the impact on the existing infrastructure, but other than that is there something I'm missing?(

     

     

    Hi silence. yes your missing alot. first you never use an existing network infrastucture. you put your own in dedicated to the cctv system. no third party involvment needed from the existing network guys.

     

    yes all an ip camera needs is an ip and away you go. if you dont want your network secured.

    also the planning / how many cameras / size switchers / software ..... will it run the cameras you want to use is it licence free for some or all cameras

     

    ip systems you price right down to the $ your own network any other way and you losing money.

  5. Posted

    HI all.

     

    Can i say that this forum and it's users have already been a huge help to me setting up my first DVR.

     

    Having carried out a search on my problem, i can see that i'm not alone, but i can't see any remedy to it.

     

    My Avtech AVC760Z is setup for the internet and works great on remote viewing etc, but i can't get it to send me the email alert. I've filled in the email address and smtp server and all the other bits, i've tried using my BT account and my gmail account but i still can't get it to send.

     

    Has anyone got this working and if so, what settings and email provider are you using?

     

    Thanks guys

    Eifion

     

    in your SMPT settings are you using port 25. both gmail and bt block this port. if you dont have a static ip address with them. so you need to change the port number ... BT is 587 gmail is 465

  6. Posted

    I have an Avermedia SA9000e pro. I am finding when the recording space gets low on my hard drives to around 25gb the dvr will crash and reboot. This happens only when recording space gets low. I have a 2terabyte hard drive and a 500gb hard drive installed.

     

     

    hi bantham i knew you should have sold it to me ............ it sounds like your partition is set to low. on the master HD. can you go......... setup and then system and list your drives. you have two HD fitted so it should show 3 in system (1 being partition) has this always happend since you bought your dvr.

  7. Posted

    The only other information I have is one reviewer states it is slightly smaller than normal RG59. Any thoughts?

     

     

     

    you may find this to be a problem for connecting your BNCs ...... you might find it better to call a local cctv company and see if the will sell you a roll of RG59.

     

    slightly smaller than RG59 .... then its not RG59

  8. Posted

    Thanks. It's all sorted now but I was slightly concerned that to do complete the setup the HDD would have to be removed whereas it's very easy to format from the settings menu.

     

    The only other issue is whether you can view the DVR from a MAC? Have searched the MAC APP store but can find nothing from Avermedia for the MAC. The iPhone app works well but it would be nice to have native support within a browser which doesn't utilise activex.

     

     

    it will have mac software in a few weeks. and also the same monitor screen that you have is also comming for the iphone

  9. Posted

    Thanks.

     

    That's not a problem. Can easily reformat. Just need to get to the setup. I'll look for a monitor.

     

    you cant format it on the dvr ......... it has to be taken out again. when you first start up the nano it goes into HD set up .......... with you not having a monitor connected you have missed the set up and you will only see the HD set up screen again if you install a new HD or one that has not been in the dvr before.

     

    Not sure why you stated this as its not correct. I sourced a monitor this afternoon and connected it all up again. All you have to do to format is select setup, system and then click Add underneath hard drive selection. That allows you to format the drive without problem. System all up and running now without removing the HDD.

     

     

     

     

    i started it just so as you know you mist the initial start up screen . which you first get when you switch the dvr from new. but as you had no monitor attached you mist it. ........... so know you have to manual set up your dvr settings.

  11. Posted

    Thanks.

     

    That's not a problem. Can easily reformat. Just need to get to the setup. I'll look for a monitor.

     

    you cant format it on the dvr ......... it has to be taken out again. when you first start up the nano it goes into HD set up .......... with you not having a monitor connected you have missed the set up and you will only see the HD set up screen again if you install a new HD or one that has not been in the dvr before.

  12. Posted

    Hi All,

     

    Just received my new Averdigi Nano DVR. Have installed the HDD but having problems configuring the unit as I don't have a monitor or VGA cable! I was hoping the unit could be setup and configured via the LAN connection but all attempts at access have failed so far. I think this may be due to the LAN connection being disabled by default. Is it possible to do the initial setup via the LAN connection or must a monitor with VGA connection be attached?

     

    I've also tried connecting through the SPOT Monitor BNC connections but again I don't think these allow any setup, just viewing of the cameras.

     

    I'm trying to locate a monitor with VGA input but any suggestions in the meantime much appreciated.

     

     

     

    Hi Andy. if you have installed the HDD with no monitor and you have switched on and not followed the on screen set up ............ you will need to re format your HD before you can use it again in the dvr.

  16. Posted

    I downloaded the CM3000 program and it's patch from the Avermedia site.

     

    I then installed the program and ran the patch.

     

    When I started the program, I went to setup and tried to add a camera.

     

    No matter how often I press the "add" button, nothing happens.

     

    I'm very new to this whole business and don't have a clue as to what I'm doing wrong.

     

    Please help.

     

    Thank you.

     

     

     

    CM3000 is very good and works well for remote recording and loging into 16 dvrs at a time. but your dvr is AVTECH

  17. Posted

    Hey guys,

    I just got a new request from a client to install IP CCTV cameras, so that it would not only display video but also information from the cash register (receipt details etc.) and to be honest I have never done such a thing and have no Idea how to do it. I've seen it done on analog cameras but never on IP. Can Someone tell me how to do this?

    Are there special cameras for this sort of thing, do I need some kind of text injector. I'm really stuck on this one.

     

     

     

    hi. the only thing you need to look for is software or nvr that supports POS. how many registers. and what make.

  18. Posted

    Hey nimrod thank you very much for your information. Thats all the info I needed to get started with researching

     

     

     

    you might find it better to use a video server with a SD card. so as you can save footage. but if you dont need that then i would go with the axis covert camera. just connect to your router and go. and you will get support and warranty unlike Ebay.

     

    ph_m7001_camb_720x720-1.jpg

  20. Posted

    Hi oricle Leo

    Sorry for the delay just to update you on my progress. I ve now contacted the ISP they have told me that it is a Mac address not a static 1 and im now able to access the router to alter settings.

    I am now not sure which settings i need to change or add so i can remote access.

    Its a O2 router and network if that helps also ive had alook on the O2 forums and other people have had the same problem

    Cheers Jay

     

    PS O2 technicians are not yet trained up in this area lol

     

     

     

    Hi is this the same router ???

     

    2wire_2700-1.jpg

  22. Posted

    If you only want VGA resolution I would use a DVR and analog cameras.

     

     

    Too complex. He doesn't want an additional device. Either the iPhone accesses the camera directly or a simple NVR does the job of sending it to the phone. It's only going to be 1 camera.

     

     

     

    hi. a dvr is just as complex to set as 1 camera.... your idea of just using 1 camera does have problems. first recording (you need recording) ok your going to use an alarm system to send you a sms. then you are going to log in with your iphone to watch what is happening. what you will see is nothing. you are forgetting about time delay.

     

    90 secs for your sms. then you have to switch off your alarm via phone ........ if you dont as you are connecting to your camera via your iphone you can guarantee another sms will come and your iphone will go back to the message screen. you could be looking at 10 minutes from alert to iphone footage.

     

    dvr. you can have images direct to your phone ... and you have the footage if the dvr is hidden well

  23. Posted

    Having a difficult time keeping the thin cat5e power line snugged to the power port of my 24vac cameras.

     

    I tried soldering the ends so as to make it thicker so the camera's power port can give it a tighter grip.

     

     

     

     

    sounds like you have the small cat5 24awg. are you just using 1 core for + and - power. you sould use 1 pair of your cat5 for video and the other paires split for power for your camera i.e 3 for + and 3 for -

  24. Posted

    hi chris. looks like your h/drive is full. first remove the H/drive and see if your dvr starts up. and if it does switch off again and install your h/drive back and it will format .... its a problem with maplins.

     

    Hi tomcctv,

     

    Thanks for the quick reply i set the hard drive to overwrite when it gets full and has been overwriting since i got it, I actually thought it was the hard drive so took it out and put it in my pc to format it as i didnt know the system formatted its self just wondering now if i have formatted it on my pc in the wrog format ntfs or fat32. Il give it a go without the hard drive in and let you know the outcome thanks again

     

     

     

    hi. looking at your screen shot. it says H/D full and at the bottom dvr paused. the maplins dvr does have a setting for overwrite. but no it just formats when full. .... i thing your settings have changed and it has gone to stop (pause) when H/D full

  25. Posted

    Hi,

     

    I purchased this http://www.maplin.co.uk/4-channel-network-dvr-with-dvd-rw-backup-259741 a while back now and it has worked fine since i got it but the other day it started rebooting itself every 5 mins without me touching it, here is a photo of the screen i get once it reboots itself http://img22.imagehaven.net/img.php?id=90KRLEPYMI_dvr.JPG i am also unable to use the mouse when it is on the screen in the photo because a few seconds after rebooting itself it freezes the mouse and when it goes onto the channel display there is no menu and the buttons on the front panel of the unit do not respond, does anyone have any ideas whats gone wrong and what i can do to sort it out? Any help would be greatly appreciated

     

    kind regards

    Chris

     

     

    hi chris. looks like your h/drive is full. first remove the H/drive and see if your dvr starts up. and if it does switch off again and install your h/drive back and it will format .... its a problem with maplins.

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