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zgebis

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Everything posted by zgebis

  1. My home has an extensive security camera system consisting of over 48 cameras, spread across the property feed into an MDF room from several IDF locations. The MDF contains several NVR recorders and IP encoders for analog PTZs which would be a pain to rewire hence the reason they remain as analog. It is a large property. Currently, we are running the Hikvision platform. However, it is very tedious to research video and I like the abilities that ExacqVision provides such as thumbnail timeline and scrubbing of video in the timeline. Has anyone ever experimented with this in a non commercial environment. I have the ability to purchase an Exacq server but it's licensing expired in 2017. I am unsure if this means that it will not be able to function until its re-licensed.
  2. Still a no go. I have tried doing so with the same results.
  3. Super odd issue is occurring here. Possible chronic. Symptom: Whenever user attempt to use the WEB Gui user will get a "Live View Failed" error. This happens anytime the user attempts to use any portion of the GUI which has a video feed. (Live View, Changing Motion Settings, Changing Video Settings, ETC). This occurs both when using the web GUI of the NVR and the Camera web GUI as well. It spans across the entire system. Even spanning to off-brand Hikvision cameras, Annke (Model: I61DR) that use the Hikvision web client (WebVideoActiveX Control- HANGZHOU HIKVISION DIGITAL TECHNOLOGY CO., LTD. 3.0.6.27- WebVideoActiveX.ocx). User noticed when trying to change the OSD setting using the web GUI. When attempting to do so using IVMS-4200 program will occasionally freeze/crash. This NVR is not an eligible candidate for the 4.0 upgrade yet. Platform Hikvision DS-7716NI-E4 / 16P -Firmware: V3.4.98 build 171121 -Encoding: V5.0 build 170830 -Web: V4.0.1 build 170814 -Plugin: V3.0.6.27 Hikvision DS-2CD2142FWD-I -Firmware: V5.5.53 build 180730 -Encoding: V7.3 build 180409 -Web: V4.0.1 build 180423 -Plugin: V3.0.6.38 System Environment: Windows 10 Pro 4.00 GB Ram 64 Bit Tired to uninstall and reinstall: -With Antivirus and Firewalls disabled -In administrator mode -Full uninstall delete registry keys and reinstall in admin mode -Full uninstall and reinstall in windows safe mode -Full reboots of all cameras, NVR, client computers -Tried this on several other window 10 Machines with similar specs one machine had 8GB of ram with same OS specs. -Network firewall was also bypassed for testing and the issue still occurs. -Used used another brand Test Bench IP Camera that laying around (Amcrest Shield), was able to install the web client tool and access all features of the GUI on the affected systems. -Ensured Add-on was enabled -Tried IE Tab in Chrome: no go -Ran IE in Administrator mode Anyone else having this issue?
  4. I am wondering if my hybrid dvr has a firmware update. Here is what I have gathered. System Version: 3.200.0002.2, Build Date: 05/23/2014 Model: DVR7816S-U How do you know when a new update has been released. My contractor who sold me this unit will not return any calls or messages.
  5. Equipment: NVR Model: DS-7716NI-E4 / 16P Firmware: V3.4.2 build 160205 Encoding Version: V5.0 build 160201 Camera Model: DS-2CD2142FWD-I Firmware: V5.4.1 build 160252 Encoding Version: V7.3 build 160525 Issue: Gaps in recorded video Summary When viewing video, parts of the video is missing from the recordings and the timeline shows gaps of missing video. The amounts of lost video varies and this issue occurs on all channels of the recorder. Affects Hikvision and other brand cameras. Video is lost, Ivms has no video for the gaps in the timeline and viewing through the web interface does not show video for these gaps. Playing back the video it will just skip the section as if it was not supposed be be recording. Cameras are connected into the NVRs POE ports. No utility power is lost during these periods of missing video. Recording schedule shows 24 hour recording with NO gaps. Gaps are NOT all at the same time and occur at different intervals and on different channels at different times.
  6. zgebis

    POE NVR connecting Wi-Fi cameras

    I was able to get the issue resolved, I had to play around with the cameras user accounts.
  7. Equipment: Hikvision DS-7716NI-E4 / 16P (Firmware: V3.4.2 Build 160205) Several Wi-Fi Connected Onvif cameras So I just installed a new IP camera system, we have 12 cameras up and running. The twelve that are running are connected to the NVRs built in switch and are using the plug and play option. The NVR is connected to the network using the network port of the NVR and assigned an IP address of 192.168.1.34. All of the Hikvision cameras connected to the built in switch have IP addresses between 192.168.254.2 - 192.168.254.13. Typing these IP addresses from a pc connected to the 192.168.1.X network will not connect. What I am looking to do is connect some Wi-Fi cameras that I have to the NVR system. However they are going to be connected on the Wi-Fi network which is connected to my homes router (192.168.1.X scheme). I have tried: Setting the IP addresses of these cameras to 192.168.254.X- No luck Connecting the nvr’s switch to the network switch of the 192.168.1.x network- No Luck Virtual Host is enabled also on the NVR How do I add Wi-Fi cameras to an NVR which has a built in POE switch? Thanks for any help
  8. zgebis

    POE NVR connecting Wi-Fi cameras

    Thanks for your reply, however.... I have tried this and the camera feed never comes in. See the attached screen shot.
  9. We have the watermark set up in the encoding setting page, when I run an exported video file I get "Falsified" as a result. This occurs for both video exported through the web user interface and using SmartPSS. DVR Firmware: 3.200.0002.2, Build Date: 05/23/2014 SmartPlayer 3.34.0 Latest Version of SmartPSS This happens on all recorded channels.
  10. So I downloaded two clips one that was about 1 minute long it passed. I downloaded another clip from the same day same channel that was about 8 hours worth of video "falsified" came up.
  11. Yea the hybrid dvr part of the system. I cant attach onvif cameras and get motion detection. Also I would like all web connected devices to have the latest patches.
  12. I have a crazy question. We have a GE Legend PTZ camera. I also have a Kalatel Controller and IO box. Dahua Hybrid NVR/DVR https://www.google.com/search?q=ge+legend&ie=utf-8&oe=utf-8# I am wondering if its at all possible to have both the Kalatel PTZ control joystick and my DVR hooked up to the dome. Currently the dome is set in Pelco D Protocol, my dvr does not support the Kalatel Protocol. The dome works great in Pelco D with the DVR, I just feel bad since I have a joystick and IO box which is not hooked up just sitting there collecting dust. Also when you are not able to access the OSD and configurations when the dome is only connected to the dvr. The camera is wired with cat5 cable for PTZ, it has extra wires if needed. Anyone have and experience with this?
  13. My hybrid recorder http://www.dahuasecurity.com/products/dvr780478087816s-u-460.html will not detect motion all of a sudden. 36 channel version 16 analog/16 ip So far I tried swapping cameras, doing a factory reset and playing with the motion settings options. This just happened and the unit used to detect motion. Its only happening on channel 6 so far. The strange thing is that the dvr will show on screen that motion is detected but will not mark it as a motion event. When I go to search video, it will not list any motion events for channel 6. The strange thing is about a few week ago it kept saying video loss on that channel and I swapped cameras and it stopped. The setting for motion match the same setting of another channel which has no problems. My DVR is running System Version: 3.200.0002.2, Build Date: 05-23-2014
  14. zgebis

    dahua Dvr Not detecting motion

    I got it all worked out. Apparently the Smart PSS software running on my pc the entire time was causing the camera to record another channel when motion was detected. This setting was only evident when looking at the camera configurations on SmartPss. I believe that's why I kept having this problem even after a factory reset.
  15. We connected one IP camera to our Hybrid recorder to try to see how it works. The video feed comes in just fine but the dvr buttons do NOT control the Pan/Tilt functions of the camera, we have the "PTZ Remote" setting selected on the dvr for the channel that this camera is linked to. More irritating is the fact that the recorder will not detect motion from this camera. It detects motion on all other analog channels but not this one ip channel. The setting are set correctly but the dvr still refused to log motion events. It records video from the camera just fine. The DVR is: http://www.dahuasecurity.com/products/nvr580858165832-301.html The IP camera in Question: http://www.dericam.net/Products_xl_sm.asp?id=9&typeid=18 I only have one Onvif ip camera sadly.
  16. Do you have one that you would recommend. We are looking for a pan tilt and also one that is stationary. We need them to be wifi.
  17. This camera is just to watch the dog when we are not home. The setting are okay by the looks of them. How do I get the dvr to detect motion events? It will on analog cameras.
  18. I am using the SmartPSS 1.11.1 and not all video feeds load for my cameras. This is supposed to be a hybrid dvr with 16 analog and 16 ip. We so far have not hooked up any ip cameras to the DVR. My Dahua DVR info is Model:DVR7816S-U, System Version: 3.200.0002.2, Build Date: 05/23/2014. I usually get "failed to open video". Both when locally and using a remote connection. On the Internet Explorer client all video feeds come in fine without lag. We have cable internet with a download speed of 60MBPS and upload of 11MBPS. Also on the gDMSS app all 16 feeds will load just fine. The unit is connected to the router with a cable and the router says its gigabit speeds. I also tired using two cables and the load balancing feature and still have the same problem. I used the PSS software on the cd that came with the unit and had the same problem with “failed to open video”. I also played with the encode bitrates lowering and raising them with the same “failed to open video” error. I can sometimes drag the camera into the software and get them to load, but most times the error displays. If I double click on the camera in the PSS software that says “failed to open video” to make the view full screen it will show video when I double click again to go back to 16 view the “failed to open video” message shows back up. We are using all analog camera and all camera are encoding at 5FPS 960H Quality number 6. The computer is a windows 7 pro laptop with 3gb of ram. Port forwarding is setup correctly and I don’t have any firewalls that would be blocking these ports. I also sometimes get a “device offline” on some of the feeds. Its either “failed to open video” or “device offline” . The router is a Netgear nighthawk r7000.
  19. Yes, I did a ping test when steaming through the IE interface with all 16 channels and one ip camera.
  20. Heres the results of ping test.
  21. Its a hybrid recorder that has 32 channels 16 analog and 16 ip. Sub stream is enabled and we still have this issue. I am using that latest version of SmartPSS. Yes we get 150mbps through out wireless ac access point. The workstation can open and play the video fluently for 1080p videos. When you say enable extra stream you mean under the SETUP> ENCODE > "Camera number" on the web interface? http://www.dahuasecurity.com/products/dvr780478087816s-u-460.html
  22. Here is a profile from one of the laptops we are using. Ports are forwarded using the TCP/UDP modes, we also tried TCP only mode. No firewall or VLANS. Multiple clients?, we are only connecting to one NVR at this point. PSS suite has NO Problems loading all the camera feeds. Only the NEW SmartPSS has problems, this makes me think its solely software programing by Dahua. They [Dahua] are also having me work with R&D on this problem because they have not had any reports yet. The web connection is not a problem we have a 50mbps up/ 10mpbs down. LAN speed is 150mbps. System -------------------------------------------------------------------------------- Manufacturer Hewlett-Packard Model HP Pavilion dv6000 (RP283UA#ABA) Total amount of system memory 3.00 GB RAM System type 32-bit operating system Windows 7 Professional Number of processor cores 2 64-bit capable Yes Graphics -------------------------------------------------------------------------------- Display adapter type Mobile Intel® 945 Express Chipset Family Total available graphics memory 256 MB Dedicated graphics memory 0 MB Dedicated system memory 64 MB Shared system memory 192 MB Display adapter driver version 8.15.10.1930 Primary monitor resolution 1280x800 DirectX version DirectX 9.0 or better I might add this PC has no problems loading 64 channels on a Exacq recorder using the Exacq software, also Digiop works fine also.
  23. We can view all channels on PSS and the web browser We tried several work stations. The connection is through web and network. Port forwarding is working correctly. All the work stations are high end pc's that have triple core processors.
  24. I did set up all the streams and am running the latest version of the software. This is a very strange thing that is happening.
  25. zgebis

    System Challenge

    From my management perspective, I would do things to combat theft. I would make a program which holds people accountable. I would also invest in more than just 4 cameras. Your loosing much more than the few hundred bucks a off the shelf system gets you. Have several. One should be watching the recording equipment period. One watching the till and one facing the customer. You should also have one as someone goes in the store and out. This gives you 3 chances to catch a robber. Also useful for credit card disputes They best way to combat this issue is secure the equipment in a locked office or room and make it clear that if you are caught messing with the system or theft you will be terminated and charges will be pressed. Also the next part will deter tampering. Another thing you might want to try is to take remote snap shots of employees and make them feel they are being watched. Take snapshots of issues, like trash on the floor, long lines, items not faced, etc. At a staff meeting hand them out and explain that remote audits will be conducted and employees involved with these audits will have conversations documented. If they know it goes offsite they wont mess around with the system. You know that the recording is not working. Its time to be a bit proactive and watch when they don't know your watching. You also need to make sure to have good records of cash flow because just having them on camera wont show WHAT bill they took. At minimum camera at all points of entry and exit. Cameras wherever cash is handled, camera watching recorder. AT LEAST 1.5 month(s) of recording time. You don't need 30FPS on all channels, 5 will be just enough, cash register maybe 7.5 fps. Proactively monitor and conduct random audits. Use factors which make them feel they are being monitored all the time. They should NOT be able to see what the system is or is NOT capable of. When you catch one stealing. MAKE AN EXAMPLE OF THEM! Also watch this: https://www.youtube.com/watch?v=lzbspd7PYIc
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