KMc

Sorry Tom, I wasn’t having a go. I was grateful of all your time and help

Try your kestrel viewer app now. The server was down just like we thought. Sorry Tom you were wrong in this situation

Server back up and running. It was their issue all along

Server back up and running

My dvr is ony-x

I will try that link you posted in a bit. I’ve noticed on the money saving expert forum that other people have the issue and it does seem to be the app with issues not us. I will let you know how I get on with that older app. Thanks for your help

I tried that with my iPad app (kestrel viewer). Get to the same white login screen but doesn’t have my details in and I can’t put them in. Can’t touch the screen. Well, I can but it does nothing 🤷🏽‍♀️

Just done it again. Same thing happens. Login screen and freeze

I tried that with my iPad app (kestrel viewer). Get to the same white login screen but doesn’t have my details in and I can’t put them in. Can’t touch the screen. Well, I can but it does nothing 🤷🏽‍♀️

Kestrel viewer

Yea that’s the problem. When you open the app you get the initial black screen with kestrel viewer. Then the white screen with your name and password and a blue login button. At that screen, I can’t do anything. Just can’t touch anything doesn’t do a thing. On my phone my iPad and my daughters phone. I’ve deleted the app on my iPad and reinstalled it. Get to the white screen can’t even enter my details. Just won’t allow you to touch anything

When I go on net monitor. It’s showing the bandwidth receiving and transmitting with the graph. When I go on p2p. You get the qr codes and at the top it says status connecting. Then after a minute or so it changes to can’t connect to server. I’ve tried rescanning the qr code and nothing. Still just the load screen on the app

When I go on system, then network. All the i p address is there

My dvr is connected via a wifi to link adapter. The dvr has internet. It’s just the app that won’t load

I’m in Liverpool