KMc

Sorry Tom, I wasn’t having a go. I was grateful of all your time and help

Try your kestrel viewer app now. The server was down just like we thought. Sorry Tom you were wrong in this situation

Server back up and running. It was their issue all along

I’ve been using kestrel viewer for years to remotely view my cctv. No settings have been changed and I could still view it yesterday morning. Come yesterday afternoon and it will no longer load. Can anyone suggest anything please

Server back up and running

My dvr is ony-x

I will try that link you posted in a bit. I’ve noticed on the money saving expert forum that other people have the issue and it does seem to be the app with issues not us. I will let you know how I get on with that older app. Thanks for your help

I tried that with my iPad app (kestrel viewer). Get to the same white login screen but doesn’t have my details in and I can’t put them in. Can’t touch the screen. Well, I can but it does nothing 🤷🏽‍♀️

Just done it again. Same thing happens. Login screen and freeze

I tried that with my iPad app (kestrel viewer). Get to the same white login screen but doesn’t have my details in and I can’t put them in. Can’t touch the screen. Well, I can but it does nothing 🤷🏽‍♀️

Kestrel viewer

Yea that’s the problem. When you open the app you get the initial black screen with kestrel viewer. Then the white screen with your name and password and a blue login button. At that screen, I can’t do anything. Just can’t touch anything doesn’t do a thing. On my phone my iPad and my daughters phone. I’ve deleted the app on my iPad and reinstalled it. Get to the white screen can’t even enter my details. Just won’t allow you to touch anything

When I go on net monitor. It’s showing the bandwidth receiving and transmitting with the graph. When I go on p2p. You get the qr codes and at the top it says status connecting. Then after a minute or so it changes to can’t connect to server. I’ve tried rescanning the qr code and nothing. Still just the load screen on the app

When I go on system, then network. All the i p address is there

My dvr is connected via a wifi to link adapter. The dvr has internet. It’s just the app that won’t load

I’m in Liverpool

I used to use explorer but it used to freeze loads so started to use kestrel. It’s been great until yesterday. I even reinstalled explorer today but that wouldn’t work either. I can’t remember what it said but was along the lines of can’t connect to server. My virgin media app shows my dvr connected to the internet. So I’m baffled

Yes. Used the qr code. Not had issues for years since I’ve been using it. Far too much of a coincidence that someone else’s stopped working late yesterday just like mine 🤔

I too went into all my settings. Mine are as yours are. Everything as it should be apart from it saying connection failed. Connect to the server failed.

All the gear no idea, I thought I was going crazy. No settings have been touched. It just won’t log in. Guessing it’s a server issue their end. I can view on my tv screen so know it’s not the cctv system. Not sure if it’s you that has posted on money saving expert forum. I’ve been waiting all day to be approved so I can comment as someone has asked the same thing