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  1. Hi ilee01, Currently NUUO doesn't support widescreen yet, but NUUO is planning on it. Hope to release it asap. Sincerely Yours, NUUO Tech Support
  2. Hi, May I know your software version? And did you start recording or any one of the network services? If yes, please disable them. Sincerely Yours, NUUO Tech Support
  3. Dear Japcom, You can change the language when you re-install the software. Hope it won't be too troubling for you Sincerely Yours, NUUO Tech Support
  4. Windows has the built in Hotkeys API, very easy for the developer to add to any application: I would suggest only adding it in as an option though, keep it simple (KISS), then allow then to turn on the additional features if they want it. Declare Function RegisterHotKey Lib "user32" (ByVal hWnd As Long, ByVal id As Long, ByVal fsModifiers As Long, ByVal vk As Long) As Long Declare Function UnregisterHotKey Lib "user32" (ByVal hWnd As Long, ByVal id As Long) As Long Hi Rory, Thanks for your information! Sincerely Yours, NUUO Tech Support
  5. Dear 3RDIGLBL, System hang may be caused by various reasons. I would like to know more details, such as What is main console's version? Video resolution Video quality Is recording on? motion record or always record Is smart guard on? Does lowering the number of cameras help? Down to which number of cameras can the system stop hanging? Or does it always hang there? If you don't mind, you may send more details to service@nuuo.com and then we can make a deeper diagnosis for your system. Sincerely Yours, NUUO Tech Support
  6. Hi, NUUO is planning on supporting hot keys in the future design. Thanks for bringing that up! Sincerely Yours, NUUO Tech Support
  7. Hi 3RDIGLBL, May I know which version you are running and how many channels you are running? Thanks. Sincerely Yours, NUUO Tech Support
  8. Hi 3RDIGLBL, Actually NUUO can satisfy your request that recording without displaying. You may go to 'config' -> 'monitor display' and remove all the cameras, and then your main console can work as a pure recording server. Sincerely Yours, NUUO Tech Support
  9. Yes, it is possible by using NUUO IO box (C24, C26, C28) and IO converter (C08). Please visit to below link for detailed information or send email to service@nuuo.com: http://support.nuuo.com/mediawiki/index.php/IO
  10. Dear Tleilaxu, How are you? The models are not supported by NUUO now, but you may try using 206 or 207 or 209. Sincerely Yours, NUUO Tech Support Tech Support Wiki: http://support.nuuo.com
  11. Dear Tleilaxu, May I know if the hang happens after you have got the PDA client installed? Or does it happen before, too? Sincerely Yours, Yung-chung Lin NUUO Tech Support
  12. Dear tosul, Now you can see NUUO video on smart phones, PDAs, and the phones supporting RTSP streams. For smartphones and PDAs, we have a special program designed to run on those devices. You may see live view and PTZ cameras. For the phones supporting RTSP streams, so far, NUUO has tested the models listed on this page. http://support.nuuo.com/mediawiki/index.php/Supported_mobile_phones Sincerely Yours, Yung-chung Lin NUUO Tech Support
  13. Dear ini, Here I compare NUUO Nvrmini with VS-5012. 1. NUUO supports about 400 cameras 2. NUUO supports compression formats: h.264, mjpeg, mpeg4, mxpeg(mobotix) 3. NUUO supports upnp. 4. NUUO supports autodetection for cameras. 5. NUUO offers GUI to change recording schedules 6. NUUO supports video backup 7. NUUO supports video export into AVI or ASF 8. Video supports video enhancement. 9. NUUO suppots PTZ-presets. 10. NUUO supports automatic data backup 11. NUUO nvrmini has reports of system info, hdd usage, disk status 12. Support for NUUO CMS 13. Support for POS For more information, please go to http://support.nuuo.com/mediawiki/index.php/Nvrmini NUUO Tech Support
  14. Dear chromeladyracing, Most HTC devices are Windows Mobile system, while some are Android. NUUO Main Console 3.2 supports WM6. From 3.2 on, NUUO offers client programs which can run on PDAs and Smartphones. Would you mind telling us your mobile model and OS? So, we can give you the right viewer application. Sincerely Yours, Yung-chung Lin NUUO Tech Support
  15. Dear Neil, To propose a solution, we would need more specific information. Here I make some assumptions for your case. 8 cameras on one branch All the cameras run in 1-megapixel resolution Recording runs for 24 hours a day, 7 days in total According to the calculation, you need one computer at one branch, and you install 8 cameras on one machine. The frame rate is set to 20fps. The minimum PC spec would be Minimum CPU requirement: Intel Core 2 Quad Q9550 Minimum RAM requirement: 2GB Total Size (GB, gigabytes): 5998.54 GB Minimum bandwidth between the cameras and the NVR (Mbps, megabits per second): 81.25 Mbps If you need more information, you may drop NUUO a mail. The tech service's mail is service@nuuo.com Thanks Yung-chung Lin